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Sr. Manager IT Infrastructure
Medline Industries
Pune, Maharashtra
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DIRECT HIRE | MEDLINE INDUSTRIES INDIA PVT. LTD. | INDIA

Posted On 03/03/2022
Job Information

Industry
Medical
City
Pune
State/Province
Maharashtra
Zip/Postal Code
411005
Job Description

About Medline:
Medline is America's largest privately held national manufacturer and distributor of health care supplies and services. Today, Medline manufactures and distributes more than 550,000 medical products, encompassing medical-surgical items and one of the largest textile lines in the industry. With 23 manufacturing sites across North America and over 25 joint venture manufacturing plants worldwide, along with 46 distribution centers in North America and 50 throughout the world, Medline posted $ 17+ billion sales last year. Medline is ranked #21 in Forbes 2020 list of America’s largest private companies and is ranked #9 in world’s largest medical device companies by “MDO” based on 2019 Revenues.

Medline Industries India Pvt. Ltd. is engaged in providing offshore business support services to Medline Industries Inc. & its global associate companies in the area of Information Services, Finance & Business processes Management. Medline Industries India Private Limited was setup in 2010 in Pune, India and today we are proud team of over 800 associates supporting Medline’s healthcare vision across USA, Europe & other International regions.

Why join Medline:
A direct, full-time employment in a large, stable, rapidly growing and yet profitable company.

No ill effects of recent downturn/recession.

First-rate compensation and benefits package.

Genuine individual growth potential in this new establishment.

Open door and highly ethical work culture, with due accountability.

Job Description:
Medline is looking for a full -time Sr. Manager in area of Infrastructure operations for our Pune, India office.

RESPONSIBILITIES:
Drives the establishment of performance goals and provides on-going feedback, coaching, and development to enhance the team's performance and capability, to facilitate open communication, and to encourage continuous performance improvement.

Oversees the server & network management, Data Center Services and manage database operations, cloud operations, Infrastructure automation to maintain customer satisfaction and to ensure quality standards, adherence to processes, policies, and service level agreements for customer responsiveness, incident resolution, and follow up.

Provides technical expertise (i.e., tactical and operational) on evaluation, selection, implementation, and maintenance of information systems.

Partners with the onsite team on strategic technology initiatives

Develops tactical plans and practices that support integrated and progressive infrastructure and operations to best meet current and future business requirements.

Establishes and monitors the infrastructure metrics to track productivity, quality, service levels, and resource utilization, to collect the voice-of-the customer data, and to enable projects to be on schedule and within budget.

Drives automation in operational tasks to improve efficiency and traceability of activities.

Researches, monitors, and analyzes industry IT and infrastructure trends, technologies, and best practices to assess the organization's performance to the industry norm and to align projects with the organization's business needs, initiatives, and strategic direction.

Researches and implements best practices for infrastructure services, including proven infrastructure methodologies, service management processes, and operational support.

Manages IT Infrastructure projects and plans to ensure alignment with the organization's strategic direction and initiatives, to foster a high performing work environment, and to mitigate risks.

Collaborates with business units, IS leaders, and vendors to provide highly reliable, secure and cost effective infrastructure and operations services

Skills / Experience / Qualifications:
Engineering degree, or equivalent experience

10 years related experience and 5 years related management experience

7-8 years of technology / leadership, managing complex systems; exposure to broad / diverse technology stacks such as Microsoft Windows Servers, Active Directory, MS Exchange, VMWare Linux- SUSE, Red hat, and Databases- Oracle and SQL, Azure cloud, kubernetes etc.

Experienced in leading cross-functional teams in an effective, collaborative manner in mid / large organizations.

Proven experience in managing complex projects and critical, highly reliable systems. Experience managing budgets and forecasting project costs

Experience in multi-site healthcare organizations will be a plus
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