Job Description
Job Description and Job Role
Handling inbound calls related to policies.
Follow up with the internal team for Pre-Auth cases.
Convincing customers related to claims.
Provide Claim & Pre-Auth status to customers and hospitals.
Update daily tracker to escalation team.
Guide the customer about claims procedures.
Providing information related to corporate and individual policies.
Criteria:
Graduation and Below Graduation
Fresher or Experience
Salary:
According to company standards.
Shift Timings:
Day Shift for Females
Rotational shift for Males
Working Days
6 days working and 1 week off(rotational week off)
Work Location: Whitefield, Bangalore
For any queries free feel to contact
Kindly share your updated CV/Resume to the below mail id
Mail ID - Raghavendra.a@vidalhealthtpa.com
Key Skills
Domestic BPO
Contact Centercall centerVoice Process
Skills highlighted with ‘‘ are preferred keyskills
Education
UG:Graduation Not Required
Company Profile
Vidal Health Insurance TPA Private Limited
TTK Healthcare Services is a part of the 74 year old TTK Group providing TPA services to leading general insurance companies. TTK as a TPA provides call center, customer-relations and claim settlement services to the policy holders.
Company Info
X
View Contact Details+
Contact Company:Vidal Health Insurance TPA Private Limited
Address:TOWER 2, 1ST FLOOR,PLOT NO.13,14,15,,SJR I PARK,EP, IP AREA,WHITEFIELD, BANGALORE, Karnataka, India
Salary:
2,25,000 - 2,75,000 P.A.
Industry:
BPO / Call Centre
Functional Area:
Customer Success, Service & Operations
Role Category:
Customer Success
Role:
Customer Success Associate
Employment Type:
Full Time, Permanent
