AP Client Team Senior Manager
The Boston Consulting Group
New Delhi, Delhi
9520BR

Business Management & Operations

WHAT YOU'LL DO

This role is both a strategic, thought partnership role and on-the-ground execution role that supports all aspects of the Client Team agenda, including Asia Pacific regional support of core topics: Client Service (CS), Revenue Management, Investment Services (IS) and Seat at the Table (SATT).

This role plays an important role to ensure that the Asia Pacific region remains closely aligned with the global Client Team agenda. This requires complex senior stakeholder management, including a close working relationship with the AP Client Team Chair, global Client Team members, AP Client Team members, and interactions with key stakeholders in Asia Pacific, such as the Regional Chair, APMT, OAs, CCOs and Finance.

Support the AP Client Team to customise and execute all topics. Day-to-day activities will be spread primarily across the following areas:

Strategic agenda setting, thought partnership and change management

Be valued thought partner to the APCT chair to set the overall strategic agenda
Orchestrate and drive senior stakeholder engagement with global and regional leadership
Drive the change agenda and execution of all APCT initiatives in the region

Client Service (CS)
Help execute global CS initiatives at the local level, including Relationship Excellence, Proposal Excellence, commercial pipeline engagement, CRM, OPPL engagement, and other initiatives that emerge
Capture and share best practices across the region
Help design CCO Forum and take lead in organising, developing materials, preparing facilitators and getting feedback
Develop and orchestrate all training and communications activities at the local level
Monitor and track progress

Revenue Management
Help set pricing strategy and priorities in collaboration with AP Finance when necessary
Support AP Pricing Director – facilitate value-based pricing analysis and approvals, develop materials and tools to support partners, help prepare for key meetings, develop monthly communications to partners and principals, and drive other pricing initiatives that emerge
Work closely with regional / local Finance teams and global pricing team
Help regional Finance continually evolve value-based pricing analysis and reporting

Investment Services (IS)
Manage overall regional investment process with the global IS team
Refine AP investment principles as needed
Drive communication to create investment transparency for the partner group
Act as first line on investment opportunities (process, guidelines, expectations)
Monitor and track progress

SATT
Support SATT in AP by working with systems and PAs to develop plans and execute key SATT initiatives
Identify and share best practices within AP
Monitor and track progress

Contribute and participate in other AP and global Client Team initiatives
Contribute to content development of new concepts, guidelines, tools and programs to take AP and global topics to the next level
Support AP and global Client Team meetings and other stakeholder meetings (e.g., APMT)

YOU'RE GOOD AT

Technical and Functional Expertise

Core BCG consulting skill set including hypothesis-driven thinking, quantitative analysis, financial modeling, storyboarding, etc.
Strong conceptual skills and the ability to package complex topics
Ability to be credible thought partner with senior BCG partners
Understanding of the BCG partnership and BCG's business
Ability to navigate across functions within BCG effectively

Communication, Interpersonal and Teaming Skills

Excellent verbal communication and listening skills
Proven ability to work closely and effecitvely with senior level partners in a collaborative manner
Self-starter and ability to work independently and in teams; displays consideration and respect for others and puts team success ahead of personal opinion

Influence, Impact and Change

Proven ability to work successfully within a complex, matrix-structured organization spanning multiple cultures
Demonstrated ability to both work effectively in and lead a group of peers
Proven success in managing change in a global, complex, matrix organization

Work Management, Organization and Planning

Ability to juggle multiple projects, deadlines and competing priorities
Superior organization and management skills
Ability to work independently in abscence of daily supervision, exercise sound judgement and can take the initiative

Customer and Business Focus

Persistent in reaching key objectives but tactful, patient and flexible to make progress
Ability to respect all BCG client/employee information as personal and confidential

YOU BRING (EXPERIENCE & QUALIFICATIONS)

Bachelor's degree or equivalent in business or related field; MBA strongly preferred
Minimum of 5 years experience in management consulting role or other similar field
Demonstrated ability to work effectively in an international environment with people at all organizational levels
Ability to influence at all levels of the organization; mature and credible
Demonstrated ability to perform successfully in a fast-paced, global, intellectually intense, service-oriented environment
Strong project management experience
Strong skills in Windows Office (in particular, PowerPoint and Excel)
Fluent in English (both written and verbal)

YOU'LL WORK WITH

Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.

CITY

New Delhi

COUNTRY

India

YOUR EMPLOYEE TYPE IS

Regular

YOUR JOB TYPE IS

Full time

WHO WE ARE

BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world’s best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible—and unlocking your potential to advance the world.

Our team called Global Services (GS) provides corporate support to business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG.

EQUAL OPPORTUNITY

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.