Microsoft Technical Specialist
We are looking for a Microsoft technical specialist who must be BE/B-Tech or equivalent with at least 12 years of experience in managing the Microsoft technologies such as active directory, Exchange server, Windows server and end-user support etc. of a mid or large company, should be able to manage the team of on-roll and off-roll employees. Responsibilities include the design, development and delivery of services primarily based on Microsoft technologies. Expected to provide key technical leadership through design and implementation oversight to ensure alignment with strategic direction and best practices. This role will bridge architecture and support, mapping department or business requirements to specific technical efforts to deliver strategic roadmap goals and include all aspects of design, build and run of end-user services and other Microsoft technologies hosted in the private or public cloud.
Collaborate with BAGIC’s technical teams and 3rd party service providers in the design, build and operation of IT services.
Identify opportunities to optimise return on investment, efficiency, reliability, and simplicity of services.
Continuously develop technical subject matter expertise on established and emerging technologies
Plan and perform major version upgrades
Responsible for the day to day support and service delivery including Incident management and service request fulfilment acting as SME and escalation point.
Excellent documentation and communication skills
Ability to prioritise and work under pressure while taking ownership of issues
Coordinate with project management teams, vendor engineers and IT support team
Safeguards information system assets by identifying and solving potential and actual security problems.
Protects system by defining access privileges, control structures, and resources.
Recognizes problems by identifying abnormalities; reporting violations.
Implements security improvements by assessing current situation; evaluating trends; anticipating requirements.
Determines security violations and inefficiencies by conducting periodic audits.
Functional and Technical Skills
Strong analytical and problem-solving skills
Strong communication, interpersonal and presentation skills
Ability to work and influence a diverse set of stakeholders
teamwork skills and the ability to feel comfortable working with different teams, partners and groups of team members across an organisation
organisational skills and the ability to prioritise the workload.
The innovative mindset to suggest and implement new ideas that help deliver business value
Ability to use logic and reasoning to identify the strengths and weaknesses of IT systems
Support audits and compliance as on when comes up
Experience in Incident, Change and Problem Management in IT Infra domain
Microsoft Exchange - On-premise and O365 based, preferably in a hybrid configuration. Managing exchange configurations, email migrations, account management, distribution groups, contacts and the delivery of an appropriate GAL across organisations. Configuring and maintaining mail flow, security and protection including the use of EOP and ATP, configuring of POP/IMAP and OWA.
Active Directory - Configuration and management including Domain Controllers, RODC, Sites and Services, OU, GPO, ADFS/WAP, Network Policy Server, Azure AD for 365 and Azure AD Connect configuration, operation and troubleshooting. Cloud and on-premise management of user, computer and security objects and the presentation of AD services for use by third-party products such as Identity and Access Management tooling.
Microsoft Team - Manage the Teams service, and manage and create Office 365 Groups. Manage calling and meetings features within the Teams service. Troubleshoot communications issues within Teams by using advanced and basic tools. Manage devices configured for use with the Teams service.
End Point Management (SCCM/Intune) - To provide management and support for core Microsoft Desktop, mobile and BYOD. Including Desktop gold build delivery, maintenance and troubleshooting, Windows 10 configuration and maintenance, 3rd line support for desktop related issues, management of the SCCM stack to deliver and maintain software packages and patches across our branch offices.
Windows Server – Server administration includes server installation and configuration, server roles, storage, Active Directory and Group Policy, file, print, and web services, remote access, virtualization, application servers, database server, or other application server troubleshooting, performance, and reliability.
- Strong analytical and problem-solving skills • Strong communication, interpersonal and presentation skills • Ability to work and influence a diverse set of stakeholders • teamwork skills and the ability to feel comfortable working with different teams, partners and groups of team members across an organisation • organisational skills and the ability to prioritise the workload. • The innovative mindset to suggest and implement new ideas that help deliver business value • Ability to use logic and reasoning
HO / Pune
Graduate/ Post Graduate/ IT Certifications with Programming Knowledge
1.Good communication skills. 2.Flexible & adaptable to change. 3.Well versed with MS Office. 4.Should have good analytical and problem-solving skills.
Years Of Exp
6 to 8 Years
IT Infrastructure Manager