Desktop Support-Administrator
Wipro LTD
Kochi, Kerala
Mandatory Skills:
Desktop Support-L1

Job Description:Key skills required for the job are:
Desktop Support-L1 (Mandatory)
As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures. Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels. Timely escalation of incidents to higher levels when required. Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures. Follow quality / security process defined for the engagement

Minimum work experience:0 - 1 Years

Roles & Responsibilities:
Minimum Experience Required: Freshers
Mandatory Skills: Desktop Support-L1 EUC Admin, EUC Admin-L1, Infra Monitoring and Basic Administration

Desirable Skills:
Language Skills: English Language-L2