J.P. Morgan is a leading global financial services firm, established over 200 years ago:
We are the leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management.
We have assets of $2.5 trillion and operations worldwide
We operate in more than 100 markets.
We have more than 243,000 employees globally.
Our wholesale businesses include J.P. Morgan’s Asset Management, Commercial Banking and the Corporate & Investment Bank which provide products and services to corporations, governments, municipalities, non-profits, institutions, financial intermediaries and high-net worth individuals and families.
Our corporate functions support the entire organization and include the following functions: Accounting, Audit, Finance, Human Resources, Operations, and Technology.
J.P. Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management, and Corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors. India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses. Our Global Service Centers (GSCs) are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firm’s operations regionally and globally. The centers provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions.
The Consumer Banking Specialist is responsible for providing timely resolutions to our Consumer and Community Banking customer’s queries. They will connect with our customers through inbound/outbound calls regarding transactions on their accounts such as payments, loans, charges/fees, interest rates, rewards and other issues.
The Quant. Analytics Associate position will be part of CCB Data & Analytics Team, reporting to one of our Executive Directors / Vice Presidents of Small Business Decision Sciences aligned to Product and Business Services. Small Business Decision Sciences provides analytics, business intelligence, and modeling support to drive our Small Business acquisition, sales, marketing, and retention strategies. This role is a combination of consulting (problem solving and client interaction) as well as leading the development and implementation of analytics throughout our Small Business Lines of Business. The successful candidate will be analytically/technically strong, will have great communications skills, and have a collaborative working style to break down complex problems and deliver structured analysis leading to key business decisions.
Interact with senior leaders within CCB organization to drive, track, and develop business strategy
Collaborate across functions and LOB's to drive Analytics and Insights
Design and deliver KPIs, trend analysis, dashboards, and analyses including segmentations, optimizations and other techniques to improve business function performance
Support key Stakeholders and strengthen partnership with strong understanding of underlying data and ability to translate data to business knowledge
Analyzing data to explore improvement opportunities, assessing strengths through confidence of data inputs, identifying data defects, recognizing statistical anomalies and linking data to business processes
Analyzing datasets, building data workflows, writing queries to obtain data required for visualization to construct conclusions and strategies
Comfortable communicating complex analytical results and leading analytics projects to deliver decision support tools and dashboards for business stakeholders
Deliver tactical and strategic marketing, sales, finance, and business insights
Partner with a variety of internal and external clients to solve quantitative problems related to optimizing business processes and performance
3+ years of related experience
Bachelor's degree in a quantitative or related field
PhD with 2+ years advanced analytics experience in large data environment or Masters with 5+ years advanced analytics experience preferred
Exceptional interpersonal and collaboration skills, ability to explain complicated concepts, algorithms, and data structures through business insights with an ability to influence both internal & external business partners
Hands-on experience in delivering analytics and insights to multiple levels of management
Exhibits a strong understanding of a client’s business and actively seeks input to anticipate client needs and effectively meets or exceeds them
Tangible experience with business strategy and tactical implementation
Proficiency in data analysis languages such as Python, SAS, Tableau, R, Alteryx, C++, Scala etc.
Experience in Big Data platforms such as Hadoop, Hive, Pig, Apache Spark etc.
Strong analytics, interpretive and problem solving skills
Technical understanding of data extraction, transformation, and load processing
Experience with dynamic and interactive reporting applications
Consulting orientation ability to influence both internal & external business partners
Strong written and oral presentation / communication skills – the ability to convey complex information simply and clearly to senior business leaders
Exposure to forecasting, financial modeling, and planning functions is a plus