What will you do?
Reduction in GFR (DSL/Voice) – i) Broadband GFR Reduction ii) Repeat & reopen SR reduction for all products
Customer SLA Enhancement – i) Enhancing Customer SLA ii) Reduction in beyond SLA, open SR>3 & 7 days iii) Solitaire and Titanium Customer SLA improvement
Reduction in Field SRs
Implementation of new work ways and Quality of repair
Opex and Budget control
Our Culture Code
All work and no play isn’t how we do things at Airtel. Here, innovation is a way of life and we believe that a dynamic and friendly environment helps our employees strike a healthy work-life balance. In fact, a defining characteristic of life at Airtel is a fun, youthful and vibrant work culture
You are an ideal FIT if you have
Strong analytical skills
Knowledge of technology – ADSL, VDSL etc.
Understanding of DSL CPE, TR69 & CAS
Experience of handling large team in dotted matrix
Knowledge of wireline/broadband/internet business
Strong communication skills