Good communication & writing skill
Computer knowledge & familiar to Internet
effective objection handling
Call center experience
Problem-solving, innovation skills and creativity
Fluency with several of the following software - Word, Excel, PowerPoint and Outlook
Essential Functions/Responsibilities (include but not limited to):
Communicating effectively and efficiently with daptary’s wiwah.com customers.
Understanding and analyzing the daptary’s wiwah.com work flow
Recording customer feedback appropriately and providing feedback to the management
Establishes and maintains user accounts
Keeping customers informed of developments at daptaryswiwah.com via newsletters and exception reporting.
Assisting with profile creating, screening & sending profile address to the customer procedures.
increasing interaction through automated systems for getting touch with customer.