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Through Business Banking our global network offers comprehensive support and services to businesses in the SME market. From expanding overseas to managing the cash and trade flows of an established enterprise, the Business Banking team of Relationship Managers and Product Specialists provides a range of end-to end solutions designed to help small and large businesses reach their potential.
The incumbent is responsible for acquiring and managing quality new to bank customers. To ensure robust on boarding and management during the nascent stage, all NTB Business Banking customers will be nurtured by the RM who sourced the account.
A key distinction between the existing and proposed customer acquisition strategy is the absence of any specific NTB customer acquisition target as the emphasis would be on achievement of underlying revenue targets through selective acquisition of quality customers.
The main challenge would be to consistently acquire clients of the desired profile. The incumbent would need to upgrade his/her skill sets to achieve the above through training on products and self-development. The incumbent would also need to develop a sound knowledge of the corporate banking products, and continuously keep abreast with the competitor products and customer requirements.
The incumbent should also ensure that other HSBC products are actively cross-sold to increase wallet share. Understanding the customer’s needs and delivering the desired solutions will be one of the big challenges for the job-holder.#LI-HSBCRM
Minimum Bachelor’s degree / Graduation or as required for the role whichever is higher.
The job would entail:
Strong relationship management skills
Strong Aptitude towards Sales and Customer Service
Strong team Management Skills
Good Analytical and interpersonal skills
Strong Verbal and written communication
Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required.
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (COVID-19), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC.
As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.
Diversity Statement, Data Protection and Entity Statement
As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.
We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
You’ll achieve more when you join HSBC.
The Hongkong and Shanghai Banking Corporation Limited (HSBC) India