Relationship Manager - Personal Loan & Cards
lClCl Bank
Chennai, Tamil Nadu
Relationship Manager Personal Loans and Cards (RM-PL Cards)

Grade: DMI/DMII

Reports to: Regional Head Sales PL Cards

Job Role and Responsibilities:
Drive Credit Cards (CC) and Personal Loans (PL) (Secured and Unsecured) business through ICICI Bank branches
Create and drive alternate channels for Sales along with the regular channels
Open up avenues for business through corporate channel
Mentor and guide the sales team to meet the organization requirements
Analyze business trends and sales figures to formulate new strategies
Initiate innovative promotional schemes to enhance visibility of CC & PL in bank branches
Recommend modifications to current product and processes
Coordinate with product teams, credit & operations teams to ensure a smooth flow of the business

Deliverables:
Recruit, train and motivate channel sales team
Achieve sales targets
Guide channel sales team and introduce clients to them
Maintain knowledge on all bank products and services and assist to resolve customer queries
Develop new relationships with customers to increase revenue and accounts

Skills and Competencies:
Ability to ensure client satisfaction and delight by rendering prompt services
Ability to conceptualize and implement competent marketing strategies with a view to penetrate new accounts
Ability to manage relationships with the existing clients and expand service renderings for them to a wider range of financial products/services
Negotiation skills

Educational Qualifications:
Graduate & Post Graduate with 4-8 Years work experience