Primary Location: ASEAN & South Asia-India-Bangalore
Employee Status: Permanent
Posting Date: 02/Jun/2020
Unposting Date: 02/Jul/2020
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Provide expertise to internal and external groups in relation to the banks SfB Enterprise Voice infrastructure
Create bank Engineering Standards documentation for SfB and related Microsoft technologies
Develop & Maintain Product Roadmap for relevant products and manage product lifecycle
Develop & Mature the group service catalogue for SfB products
Work closely with bank internal security teams to anticipate and address security concerns
Review patches & software updates and decide upon applicability for the bank environment
Review design (and other) documentation provided by global system integrators, provide feedback and approval
Understand, track and drive the resolution of complex technical issues
Deployment and evaluation of new solutions within lab environment.
Identify and manage all risk and issue management
Prioritize work to successfully deliver service in a diverse environment.
Our Ideal Candidate
University degree preferred but not essential
Detailed (hands-on) knowledge of Microsoft Lync, Skype for Business. Certification preferred, practical experience mandatory
Strong documentation and written communication skills are essential. A significant component of the role involves the development of high quality documentation.
Deployment experience with Microsoft Surface Hub will be considered an advantage
Financial Services experience preferred but not essential
Experience in integrating SfB with existing / legacy Polycom, Avaya, Cisco
Knowledge of typical SfB voice endpoints (IP Phones, Headsets)
Session Border Controllers (AudioCodes) deployment in a SfB Environment
Expert in supporting large and diverse environments over multiple countries
Good working knowledge of networking
Good working knowledge of AD infrastructure
Excellent communication, both written and verbally
Excellent knowledge of technical architecture and able to whiteboard ideas out
Self-starter, able to self-manage with strong collaboration skills and able to interact effectively with others
Ability to work under pressure, multi-task and deliver
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages.