Assistant Manager Banquet Operations
Doubletree by Hilton
Delhi, Delhi
Work Locations
:
DoubleTree by Hilton Hotel Gurgaon - New Delhi NCR
Sector 56 Golf Course Road
Gurgaon 122011
As Assistant Manager Banquet Operations is responsible for managing all banquets and events in the hotel to deliver an excellent Guest and Member experience while optimising sales, evaluating performance, and ensuring staffing levels meet demand.

What will I be doing?

As a Assistant Manager Banquet Operations, you are responsible for managing all banquets and events in the hotel to deliver an excellent Guest and Member experience. As Assistant Manager Banquet Operations will also be required to optimise sales and ensure staffing levels meet demand. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage all Banquets/Events
Maintain exceptional levels of customer service
Evaluate guest satisfaction levels with a focus on continuous improvement
Propose ideas to build the range and quality of Conference and Banqueting operations
Optimise sales and contain costs, identifying any areas for action
Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
Ensure staffing levels meet business demands
Ensure training is carried out on an ongoing basis
Ensure communication meetings are conducted and post-meeting minutes generated
Manage staff performance issues in compliance with company policies and procedures
Recruit, manage, train and develop the Front Office team
Comply with hotel security, fire regulations and all health and safety legislation
As Assistant Manager Banquet Operations is responsible for managing all banquets and events in the hotel to deliver an excellent Guest and Member experience while optimising sales, evaluating performance, and ensuring staffing levels meet demand.

What will I be doing?

As a Assistant Manager Banquet Operations, you are responsible for managing all banquets and events in the hotel to deliver an excellent Guest and Member experience. As Assistant Manager Banquet Operations will also be required to optimise sales and ensure staffing levels meet demand. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage all Banquets/Events
Maintain exceptional levels of customer service
Evaluate guest satisfaction levels with a focus on continuous improvement
Propose ideas to build the range and quality of Conference and Banqueting operations
Optimise sales and contain costs, identifying any areas for action
Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
Ensure staffing levels meet business demands
Ensure training is carried out on an ongoing basis
Ensure communication meetings are conducted and post-meeting minutes generated
Manage staff performance issues in compliance with company policies and procedures
Recruit, manage, train and develop the Front Office team
Comply with hotel security, fire regulations and all health and safety legislation
EOE/AA/Disabled/Veterans
Schedule
: Full-time
Brand : Doubletree by Hilton
Shift
: Full Availability
Job Level
: Manager
Job
: Banquets