Responsibilities Receiving and answering calls from people requiring medical services or clarifications regarding a Medical Entity or Medical Device or Vaccines or Cosmetics.
Understanding the requirements of the callers and provide precise information during Inbound/Outbound calls.
Working quickly by multi-tasking and demonstrating the ability towards good customer service by providing the need full information on product.
Follow up calls if the adverse information is incomplete and getting in touch with the reporter/enquirer to obtain all the required information.
Experience: 0 – 3 years’ experience
Qualification: B.Pharm/M.Pharm/Pharm D/BDS