Report functionally to a specific application Project Manager based in Mumbai / London.
Expected to learn about the product and all parts of the system, at code level, the code that makes it work.
Frequently interact (by Mail/Chat/Phone/Video Conference) with Business Analysts, other Application and Architecture teams, production support in multiple locations, in London, Mumbai and Chennai.
Would participate and contribute to the projects’ design, estimation, release and post release activities.
Work on a rota for 3rd line support (including support from home) as part of a global rota system.
Train any new joiner assigned to them to scale them upto a level, to be productive.
To be available to participate in recruitment at a department level.
Demonstrate the ability to show initiative and take the lead solving business focused technical problems.
Have a can do attitude that focuses on resolving the overall problem in the medium and long term as well as meeting the short-term objectives.
Have and demonstrate integrity in all work.
Willingness and ability to put in effort even when not explicitly requested to do so.
Very good in investigating issues and providing solutions.