Since 1992, Ciena has been driven by a relentless pursuit of network innovation. We believe in a network that grows smarter, more agile, and more responsive every day. This means that when you digitally interact in your world - picking up the phone, streaming video, texting a friend or loved one – your interactions are being enabled by Ciena technologies. Ciena makes your social / entertainment / business existence REAL.
The Accounts Receivable Billing Specialist will be responsible for a wide range of duties, including billing, invoicing, and customer support. The Accounts Receivable Billing Specialist will work across functions to ensure proper recording and processing for their billing sector. The Accounts Receivable Specialist will have knowledge of local billing requirements and work as a liaison with the applicable local Accounting firm to insure the accuracy of the customer invoice. This position requires heavy invoicing to shipment reconciliations and high regard for accuracy.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Daily invoicing to customers based on customer purchase orders, shipping reports, receivable reports and contracts. Exposure to complex billing structures a must Daily communication with various departments internally as well as externally as it relates to billing Review customer contract requirements as they relate to billing and payment terms and insure customer invoices meet all requirements as stated in the contract. Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers; Insure customer invoices meet any local government requirements by working closely with customer, sales team and /or local accounting firms. Ensure billing and invoicing are completed timely and deadlines are met Maintain highly accurate and complete Accounts Receivable records. Perform other relevant duties as requested by management Performs miscellaneous tasks and projects as assigned by Manager. Resolve escalated issues in the A/R department as priority Create documentation for new and or updated A/R processes and distribute throughout the team. Responsible for SOX compliances. Resolves collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department. Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report. Protects organization's value by keeping information confidential.
Abilities and Skills:
Comprehensive knowledge of:
Previous experience in A/R Billing, Issue resolution and cash collection for US/Canada/EMEA regions. Strong communication and Microsoft Excel skills. Accounting knowledge and experience in Oracle R12 & Excel is preferable
Proven skills in:
Communication, both verbal and written
Planning and organizing
Demonstrated ability to:
Be self-directed, have excellent initiative and organizational skills
Work in an environment that is fast paced and demanding
Handle multiple demands with a sense of urgency, drive and energy
Relate to all levels of the company
EDUCATION / EXPERIENCE
BCOM, BCOM (H) from reputed college. Minimum 3 to 5 years of relevant industry experience.
Ciena is a network strategy and technology company with a passion to provide an experience, to you and our customers that is as rewarding as the outcome. We attract the best and brightest– those with outstanding talent, motivation, and the right attitude to contribute to our success. Our culture balances our openness and informality with professionalism and trust and is built on the foundation of our core values: Customer First, Integrity, Velocity, Innovation, and Outstanding People.
Ciena enables everyone to have a voice and a network that supports them while on the journey to discovering their passion and purpose. We trust each individual to do what they can to reach their full potential and make an impact on the business, whenever, wherever they are in the world. With Ciena’s highly innovative, forward-thinking business practices, we reward people for pushing the boundaries. Unlock your potential at Ciena!
Being You @ Ciena
As part of our commitment to diversity and inclusion, we want to foster an environment that values and respects all individual’s strengths, perspectives, ideas, and ability to meet the needs of our customers globally. Ciena values the diversity of its workforce and respects its employees as individuals, regardless of race, ethnicity, religion, gender, age, national origin, disability, sexual orientation, veteran or marital status or any other category protected by applicable law. We do not tolerate any form of discrimination. Ciena is also committed to compliance with all fair employment practices regarding citizenship and immigration status. If contacted in relation to a job opportunity, you should advise Ciena in a timely fashion of the specific accommodation measures required for you to be assessed in a fair and equitable manner.
We do not charge any fee for employment and the same applies to the Recruitment Partners we work with. Additionally, we do not ask for any refundable security deposit to be paid in bank accounts for employment purposes. We request candidates to be cautious of misleading communications and not pay any fee/ deposit to individuals/ agencies/ employment portals on the pretext of attending Ciena’s interview process or seeking employment with us.