JC Home Connect Master Supervisor C
Reliance Jio Infocomm Limited
Bellary, Karnataka
Job Responsibilities :
1. Source and train technicians by tieing up with target colleges
2. Conduct classroom and on the job trainings for technicians
3. Mentor and guide technicians to enhance productivity
4. Ensure zero defect execution of home connect activity
5. Own SLA delivery and ensure customer satisfaction
6. Ensure adherence to processes as per company defined SLAs

Education Requirement :
Diploma / B.E / B.Tech ( ECE / Telecommunication/ IT/ CS preferred)

Experience Requirement :
5 - 8 years

Skills & Competencies :
1. Product service knowledge
2. Knowledge of IT tools usage
3. Speak local language
4. English reading and writing
5. Presentation skills
6. Communication skills
7. Customer focus

Location Map : JC Home Bellary,Bellary,Karnataka