Relocation Assistance Offered Within Country
# 76646 - Mumbai, Maharashtra, India
The Technical Analyst position is responsible for supporting IT Infrastructure for Colgate.
This includes effectively deliverable of the operational and Business request along with Project work
Managing the End users request via GITSC tickets, CARS and other tools
Understanding of the various tools and technologies around network,Directory services, hardware equipments etc.
Coordinating with business partners on the ground supporting IT infrastructure.
Essential Job Functions
Responsibilities include but are not limited to:
Plan and Implement hardware refresh in a timely manner (Server, switches, wireless and other IT related equipment)
Provide assistance and direction to L1 and L2 support Engineers
Provide estimates for procurement of equipment as per the requirement of the company
Asset Management - Laptop, Desktops, Server, Switches and other IT equipment
Responsible for managing the coordination/communication of deployments for multiple technology projects, programs
Participate in business discussions for project implementations.
Ensure all Workplace Services standards for data are followed to ensure accuracy of assets, software and licenses
Complying with the Audit Checklist requirements for Quarterly and Annual activities on timely manner
Full SOX compliance and ensure there are no recurring or significant material findings from the conducted subsidiary audits
Successfully complete all scheduled internal and external audits with a target of zero control findings
Coordinate with vendors in implementing projects and serving the required commitment on the stated objectives. Drive external vendors to meet the stated and committed objectives
Assisting in Plant/Warehouse expansion/ relocation, office moves and equipment upgrades
Support in Implementation of Links Upgrade
Closely work with different specialised teams across technologies in GIT
Support simplification and cost saving initiatives
Support the cyber security initiatives as per grid and opportunity throughout the year
implementation of organization standards
Coordinate Pilot testing at different locations
Operating system rollout
Applied Knowledge and skills
Effective communication and good collaboration skills
Basic knowledge - on Windows Server 2012, Windows Server 2016 Operating system, Windows 7, Windows 10 Client Operating system
Should be knowing how to take backups of servers - tape library
IT Asset leaseout process
Knowledge of Server backup management
Ability to do basic troubleshooting of network infrastructure. Have knowledge on Cisco products
Basic knowledge of different technologies of Servers, switches, wireless with specialization in either of the above. Vendor management, IT asset lease out knowledge
Business Impact:- Answerable to business. coordinate between different team to minimize the business impact and focus of faster resolution of the issue
Internal and External interactions:
End-users Windows 7 and Windows 10 Users
All IT technical teams
Education and /or certifications:
Minimum years of work experience preferred: 4+ years
Minimum degree requirement: Any Graduate [BE(telecommunication), Bsc (IT) is preferred]
Minimum years of work experience (if applicable): 4 years
Other work requirements: - Travel to locations in India on audit, prior experience in IT infrastructure support
Licenses and certifications: ITIL is desirable.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.
Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet.
For more information about Colgate’s global business, visit the Company’s web site at http://www.colgatepalmolive.com. To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit http://www.colgatebsbf.com. To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit http://www.hillspet.com. To learn more about Tom’s of Maine please visit http://www.tomsofmaine.com.
Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.