KGS :: CH :: Analyst - Resource Management ::
Delhi, Delhi
Roles and Responsibilities
To act as dedicated support to onshore Resource Managers with all aspects of the administration of RETAIN and other associated Resource Management tasks like MI, maintaining mini bios, skills matrix etc. To manage and update the RETAIN database on an ongoing basis, with specific reference to:
— Liaising with client facing staff regarding their ongoing commitments and upload into RETAIN which includes clients engagements, holiday and training bookings and ensuring these are accurate and up to date on a timely basis
— Ensuring skills database and mini-bios are updated on an ongoing basis subject to resources completing engagements
— Run various RETAIN reports such as weekly utilization forecast report, Availability report and assisting with other ad hoc analysis and management reporting
— Assisting with ad hoc projects relating to resource management and operational matters
— Raise any potential resource issues and conflicts to the resource manager and where applicable and possible collaborate with the resource manager to solves these conflicts
— Explore large dataset to understand business objective, gathering, analyzing and interpreting data to provide MI reports to onshore
— Producing weekly and monthly Management Information Packs to Stakeholders
— Pro-Actively identifying improvement areas and making recommendations to help improve the productivity and efficiency of the business
— Maintenance of holiday, training and exam pathway databases
— Undertake any other duties which may reasonably be deemed to come within the scope of the post, which may result in additional responsibilities being added to the role
Education / professional qualifications

Prior Experience:
Bachelor in any discipline

  • 1 to 2+ years of work experience in operations
  • Expert in MS Advance Excel.