Job: Human Resources
Primary Location: Asia-India-Bangalore
Schedule: Full-time
Employee Status: Permanent
Posting Date: 23/Jun/2022, 1:47:35 AM
Unposting Date: Ongoing
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
Flexible working options based around home and office locations, with flexible working patterns
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
The Role Responsibilities & Our Ideal Candidate
Purpose:
GBS India Onboarding team helps support the execution of candidate onboarding for all Business and Functions within the Country. The team collaborates with the Resourcing team, Stakeholders, and relevant parties to ensure smooth onboarding experience of the candidate joining Standard Chartered Global Business Services while ensuring that we follow the company’s standards and practices.
Group Standard Compliance Performance Objective:
As Onboarding Specialist, you are expected to promote a culture of openness, trust, and risk awareness. Where ethical, legal, and policy compliant conduct is the norm.
Manage the execution and collaboration of end-to-end onboarding process and ensure that the candidate due diligence is performed according to Group policies and standards on candidate new hires and onboarding requirements.
Review the onboarding control monitoring checks as part of the pre-onboarding formalities to mitigate any potential compliance breach.
Regular reviews and updates of onboarding policies, and application of best practices where required.
Business Delivery and Performance:
Provide effective and timely communication to the stakeholders and relevant parties for a continued collaboration.
Craft email communications to the stakeholders, and candidates about the onboarding readiness and operational requirements that needs to be done to Welcome the new joiners upon their arrival.
Ensure that all onboarding paperwork, contracts, welcome kits, property access, ID, hardware and software, and bank account opening are well prepared for onboarding brief.
Address new hires queries regarding their access card & ID card status and documentation.
Subject Matter Expert:
Represent Onboarding Team at Bengaluru location and ensure smooth flow of onboarding process by bringing best experience & feedback from new joiners.
Able to manage and execute all required tasks within timeliness as required for onboarding process with minimal supervision.
Should be an effective team player by connecting with team members across locations and able to support team and volume whenever required.
Candidate and Hiring Manager Experience Engagement:
Ensuring new joiner list is finalized and being shared on every week exception for Client Care Centre (CCC) hiring.
Ensure welcome emails been sent to the candidate two days in advance.
Ensure welcome call and induction invites is communicated to the candidate 1 week in advance.
Ensure day one readiness on access card, Id card & welcome kit
To provide a seamless and differentiated onboarding experience for all hires.
Engaging with people leaders on new hire package information.
Coordinate with People Capability team, Property team and caterer for Right Start Live (RSL) induction day or now better known as The Global Challenge.
Coordinate with Standard Chartered Employee Banking team for creating Staff Bank account opening for new hires.
Manage the New Joiners Welcome Kit inventory
Be the ‘point of contact’ at the early stage (first 30 days) of the employee’s career lifecycle and help them adjust to new environment.
Process employment paperwork (New Joiner Data, Contract of Employment, Candidate Feedback Form)
Need to publish New Joiners List, Final Joiners List & Pre-Joiners List to all required teams.
Sharing mandatory documents including PF Forms to HR Shared Services team on weekly basis.
Conduct Pre-Joiners Session by setting up expectations to New Joiners about Onboarding Process.
Communicating No Show list to Resourcing Team, Line Managers & Assets & Access Team.
Sharing the Joined list to People Leaders, Asset team & Access team.
Measures and Target:
New hires onboarding survey
Manage and ensuring Master Onboarding tracker details is updated
Make sure GSSP of candidates is cleared under ‘good to onboard’ status prior to their joining date.
Ensure good engagement model between Resourcing, Onboarding team, business stakeholders, GSSP team and new joiners is achieved.
Risk & Compliance
Collect all required documentation from New Joiners and share required documentation to DMT team.
Achieve 100% P-File completion status by ensuring records are accurate in documentation and Clear insufficiencies raised by DMT team within timelines.
Simplify the documentations process by eliminating the duplicate documents.
Identify and escalate to Resourcing Lead & Resourcing Specialist for non-adherence.
Special Project
Coordinate and provide local support for the relevant external and internal events and projects.
Measure:
KPI measured by appreciations received from People Leaders, Process Improvement Ideas Implemented and accuracy & efficiency followed in processes.
Feedback Survey received from New Joiners and Stakeholders engaged in Onboarding Process
Innovation
Continual improvement in our own process flow to further enhance the candidate / stakeholder experience dealing with onboarding team.
Visit our careers website www.sc.com/careers
