Providing excellent customer service as per hotel standards.
Greeting guests and assist whenever required.
Providing information regarding the Hotel, town attractions, activities etc.
Check on VIP reservations, complete their pre-registration formalities.
Maintain up-to date information on room rates, current promotions, offers and packages.
Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
Brief the guests about the room.
Co-ordinate with housekeeping to ensure cleaning of the room.
Collect Guest feedback during guest departure along with his likes and dislikes.
Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.
Adhere to staff grooming and hygiene standards.
Good command of the English language is essential, both written and verbal.
Apply Now: Whatsapp ur cv HR Saumya
Salary: INR 2,00,000 - 2,75,000 PA.
Industry: Travel / Hotels / Restaurants / Airlines / Railways
Functional Area: Hotels, Restaurants
Role Category: Front Office/Customer Care
Role: Front Office/Guest Relations Executive/Manager
Employment Type: Full Time, Permanent
Role:Front Office/Guest Relations Executive/Manager
SALARY: As per rules
Key Skills: Guest Satisfaction customer service Guest Handling Guest Relations
Good Communication Skills.
Company: Brick India Recruitment (nanua)
NIJ LTD. is a recruitment and employment agency based in India. Company has been established in 2005.Our team offers high quality services to provide the best outcomes in the recruitment and employment of personnel from a diverse set of business sector