Mandatory Skills:
Customer Focus, Customer Service, Verbal Communication, Problem Solving, Teamwork, People Management, Managing Processes
Job Description:
� Good communication skills, mathematical ability, good analytical skills, typing speed of min 30 wpm with 90% accuracy "� Responsible for processing enrollment applications, determining eligibility, processing member changes and disenrollments � Follow the Centers for Medicare & Medicaid Services (CMS) rules and regulations � Responsible for generating bills, collection tracking, and processing � Understanding of premium calculation and posting payments"
Roles & Responsibilities:
"� Considerable verbal and written communication skills � Required typing speed of min 30 wpm with 90% accuracy � Good analytical and mathematical ability, � Strong time management and problem solving skills � Ability to quickly identify requested information and anticipate future needs � Ability to overcome objections and persuade members to take action / change behavior � Flexibility to customize approach to meet all personalities � Compassionate conflict management skills � Strong attention to quality and detail � Ability to thrive in a constantly changing environment � Ability to be reliable and punctual in work attendance � Ability to adhere to a schedule"
