Meeting Business Expectations Monitoring Retail Vault balances, reducing cash holding at branches.
Regular cash pickups from branches as per agreed SLA.
Even distribution of fresh cash to retail branches.
Ensure regular and timely supply of ATM cash to ATM team.
Meeting the cash requirement of retail Branches.
Liaisoning with RBI and other Stake holders Maintaining coordination with RBI officers.
Regular supply of fresh cash & regular soil remittance dates from RBI.
Regular meetings with other vertical staff mainly RBB.
Co-ordinate with external agencies, vendors, system support teams.
Maintaining coordination with local Police authorities to get their support whenever required.
Ensure regular filing of FIR/DDR of fake notes detected at currency chest.
Error free operations, clean audit and compliance Ensure error free chest operations.
Monitoring of Sorting activity on Note Sorting Machines.
Ensure accurate reporting of daily transactions to RBI.
Ensure compliance to various guidelines laid down by regulator and bank.
Handling Internal Audit, RBI inspectors.
Replying to queries, closure of queries/reports.
Monitoring of suspense account like Cash in transit, Cash at Chest, & Cash Shortage accounts, reconciliation and daily reporting through SAM.
People management, recruitment and productive utilization of resources Conducting job rotations to create efficient back up and provide support to handle spurt in volumes and attrition issues.
Identifying the suitable staff for vacancies in both on-role and off-role for the unit.
Ensuring proper onboard training for new joinees.
Regularly nominating old and new staff for functional and behavioral training.
Cost management Keeping tab on variable costs and look for the possible ways to minimize the cost.
To achieve optimum utilization of available resources.
Working towards improvement on Cost To Income ratio.
Bulk cash Counter management Ensure smooth, error free and secured operations of Bulk Cash Counter.
Ensure timely Payment to ATM Cash in Transit Vendor.
To ensure acceptance of Cash Deposits and Withdrawal of Rs.
5 lakhs and above for all walk-in Corporate, Emerging Corporate Group clients, Retail customers.
Ensure reporting of all large value transactions and review suspicious transactions.
Ensure that agreed process of the bank is followed by collection executives and agents while accepting cash from clients.
Ensure that staff follows the guidelines while accepting cash from agency staff.
Vendor & equipment Management Regular meeting with CIT vendors, security agencies and other external stakeholders.
Ensure complete documentation of CIT vans and its crew members.
Ensure that deputed Security Guards carrying valid Gun Licenses.
Creating fungible resource and planning for backup/disaster management.
Monitoring the smooth functioning of assets like Note Sorting Machines, Note counting machines, Ultra Violet machines, Shrink wrap machines, strap bundling machines and CCTV equipment.
Ensure all the security systems like Hotlines, Fire Alarms, Fire Hydrant systems, Panic Alarms, Biometric access and Intrusion alarms are in working condition by conducting daily, weekly and fortnightly review.
Ensure AMC maintenance and service of required important equipment at Currency Chest.
Other responsibilities Conducting Notes and coin exchange camps every month.
Conducting regular training sessions to RBB staff handing cash at branches in consultation with Retail Seniors.
Suggest new systems, processes for better management of operations.
Exercising due diligence and control of day to day activities.
Participate in various Corporate Social Responsibility activities of the bank.
Any other responsibilities entrusted by seniors from time to time.
Banking Product & Process Knowledge
Planning and Organizing Skills
Communication and Inter personnel skills
Knowledge of Competition & Current trends in financial Industry.