Customer Service Associate
Amazon Development Centre, Jaipur
Jaipur, Rajasthan
JOB DESCRIPTION
Greeting from Amazon!!! Walk-in for Amazon Biggest Hiring Event 2019 in Jaipur - Work from Home Job Opportunity!!! Excellent Opportunity with Amazon - Customer Service Work from home - Amazon Development Centre (India) Pvt. Ltd. Interview Details - Interview Date - 29th May 2019 till 7th Jun 2019 Walk-in Time - 10 am to 3:00 pm Venue Details - Regus Business Centre, 6th Floor Jaipur Centre Mall, Tonk Road & B2 Bypass Junction, sector B-4 Near Airport, Jaipur, Rajasthan - 302018 Job Description - Customer Service Role - Work From Home Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment Ability to empathize with and prioritize customer needs Demonstrates interpersonal skills with a diverse customer base Demonstrates conflict resolution, negotiation, and de-escalation skills Demonstrates ownership to resolve challenging customer issues, escalating when necessary Ability to determine customer needs and provide appropriate solutions Maintain regular and reliable attendance, including the daily schedule as assigned Flexible with the working schedule; may be expected to work weekends, holidays and events Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season Mandatory selection criteria Minimum qualification should be 10 + 2. Any graduate is eligible to apply. Freshers & Experienced candidates can apply. Shifts : Rotational, 24*7, Should be comfortable with Night Shifts & with rotational week off. Candidate must be fluent in Verbal and Written English communication. Please carry updated Resume, Govt Id proof & passport size photogragh Job Type : Contract and Permanent Roles. Compensation details : 1.58L pa 2.0L pa Additional benefits: Internet Allowance Meal Card Overtime Allowance (If applicable) Night Shift Allowance (If applicable) Medical Insurance covered For contractual employees apart from the above benefits, they will be given an assignment bonus Please note that candidates who appeared for interview in last 90 days are not eligible Candidates pursuing full time education/course are not eligible. Please ignore this email if you are not interested in the role. Signature: Thanks and Regards, Priyanka | Recruitment | Amazon India E: Jellapp@amazon.com M: +91 9346438528

EXPERIENCE
<1yr

SKILLS
Excellent communication skills, Flexible to work in 24x7 shifts