Instructional Designer
Allscripts Solutions
Pune, Maharashtra
Overview

Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

The primary purpose of this role is to design training curricula for Allscripts applications for client and employee training needs. The Instructional Designer will work closely with other Education Services team members on key Education Services initiatives: product upgrade/releases, new product rollouts, and on-going new Education Services offerings/initiatives. The role will have the challenge of continuously envisioning new course offerings in alignment with business needs to maximize client value, develop a strong Allscripts Education Services brand, and to secure and increase the education revenue stream for Allscripts.

Responsibilities
Follows and applies the principles of the ADDIE (Analysis, Design, Development, Implementation, and Evaluation) Instructional Systems Design model
Collaborates with Subject Matter Experts and Global Team to develop/deliver training programs to support assigned product (e.g., instructor-led classroom-based or web-based training, eLearning, etc.)
Identifies product experts within and regularly partners with Product Development, Sales, Solutions Marketing, the Program Office, as well as other key internal business partners/knowledge holders to identify training requirements/needs to support the assigned product
Collaborates with Subject Matter Experts and Global Team to develop/deliver training programs to support assigned product (e.g., instructor-led classroom-based or web-based training, eLearning, etc.)
Creates audience definitions and performs Task Analyses to identify Learning Objectives and write assessments for Education Services training programs, including new version releases, new product rollouts, on-going Education Services offerings/initiatives, and employee new hire and continuing education training programs
Performs Task Analysis to identify Learning Objectives for the assigned product
Creates and maintains the master set of Learning Objectives for an Allscripts application and/or employee training curriculum
Creates and maintains a master training curriculum for the assigned product
Conducts Performance and Training Needs Assessments to determine training requirements for Education Services programs
Hosts Voice of Client feedback sessions, focus groups and Client Advisory Boards to gather and incorporate feedback
Identifies training requirements/needs to support the assigned product and create/maintain training build plans
Conducts Audience Analysis to research, document, evaluate, and design for the training needs/preferences of the target
audience
Creates Project Scope documents to be shared with/approved by Education Services Program Managers, Team Leads
and Director
Creates course agendas (lesson plans), outlines, and writes course narratives for all forms of delivery: classroom, Web
Classes, and self-paced eLearning
Works closely with Global Education Services Multimedia Engineers and Graphic Designers and/or comparable external
third party resources to translate curriculum designs into a shared portfolio of reusable learning objects from which all
forms of learning courses will be developed. Follows content repository guidelines and conventions to ensure long-term
maintenance of training content
Provides instructional design guidance and coaching to Subject Matter Experts
Works closely with the Learning System Administrators and Instructional Technologists to ensure the course structures
meet the design and deliver requirements/standards for Learning Systems & Tools (e.g., LMS, LCMS)
Conducts and participates in design and content reviews with Education Services and cross-functional team members
Gathers, evaluates, and where appropriate, acts upon training participant feedback to enhance/improve current and
future training offerings
Attends a client or employee class once quarterly
Qualifications

Academic and Professional Qualifications:
Bachelor’s degree or equivalent experience
Minimum 4 years experience as an Instructional or Curriculum Designer in IT

Experience:
Strong demonstrated ability to apply adult learning and instructional design theory and principles, and to identify and correct design issues according to design principles
Mature analytical skills, as evidenced by the ability to solve problems, identify improvement opportunities, and create effective action plans
Information design acumen required; experience developing metadata and/or XML systems preferred
Thorough understanding of IT training development for both ILT and non-ILT delivery channels
Ability to write clear and accurate technical documents describing processes and standards
Strong relationship-building skills, including superb communication skills at all levels of the organization and with clients/partners
Excellent presentation skills
Ability to participate in multiple projects simultaneously
Experience working with blended learning development, rapid development processes, and Learning Management System (LMS) administration
Experience managing instructional design projects in a global and matrix environment (Preferred)
MS Office Suite
MS SharePoint
MS Visio
Moderate experience with graphics editors, such as such as Illustrator, Photoshop, Fireworks, Paint Shop Pro

Travel Requirements:
Ad Hoc travel will be required throughout the year to maintain strong partnerships with team members, internal/external customers, program stakeholders, vendors and business partners

Working Arrangements

Work is performed in a normal office setting with minimal exposure to health or safety hazards
Substantial time is spent working on a computer

At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe.

Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.

We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law.