Opportunity To Work In Teleperformance For A Banking Process. (Work From Office)
You Can Directly Apply Through Naukri and We Shall Call You
2) Operations and Client
> Candidate Must Be Fluent in English + Hindi And Telugu
> Candidates Living In Hyderabad Can Apply
> Job Location Would Be Pocharam, Ghatkesar
Pocharam Location (Only For Graduates, Pass Outs)
Fresher : 14000 CTC + Incentives + 2Way Bus shuttle will be provided point pick up & point drop
Experience : 15000 - 18000 CTC + Incentives + 2Way Bus shuttle will be provided point pick up & point drop
Job Details :
1 : Candidate Must Be A Graduate
2: Candidate Must Have Decent Communication Skills
3 : Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
4: Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
5 : Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
6: Building lasting relationships with clients and other call center team members based on trust and reliability.
7 : Utilizing software, databases, scripts, and tools appropriately.
8 : Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
9 : Making sales or recommendations for products or services that may better suit client needs.
Taking part in training and other learning opportunities to expand knowledge of company and position.
10 : Adhering to all company policies and procedures.
BBABJMCBBECustomerBHMInsurance SalesBBMMBACSADay ShiftMass CommunicationCustomer SupportBSCSalesInbound VoiceCustomer CareB.EJournalismAxisBcomBCACCEPGDMVoice ProcessB.TechVoice SupportICICIEnglishCommunication SkillsUniversityTechnicalCollegeBA
PG:Post Graduation Not Required
Doctorate:Any Doctorate,Doctorate Not Required
Outpace Consulting Services Private Limited
View Contact Details
1,50,000 - 2,00,000 P.A.
BPO / Call Centre
Customer Success, Service & Operations
Voice / Blended
Non - Tech Support - Voice / Blended
Full Time, Permanent