Grow your career with access healthcare!
Give your career a boost by joining Access Healthcare as a Group Leader for Accounts Receivable (AR) voice process. We are always interested in talking to inspired, talented, and motivated people. Many opportunities are available to join our vibrant culture. Review and apply online below.
Job Location: Chennai, India
The selected candidate may be assigned to any of our offices in Chennai as per business requirements.
Walk in interviews are not conducted during the lockdown period. Interested candidates may call us at +91 99529 52978 and set up a video/telephonic interview.
Monitor the team’s performance on Production & Quality and provide feedback to client partners
Consistently meet Service Level Agreements based on End to End Model
Coordinate and delegate work to the team members fairly
Communicate with the Assistant Delivery Manager/Senior Delivery Manager with regard to specific issues relating to clients
Participate in client calls as per managers’ requirements
Process client requests, complaints, and concerns as per priority
Always meet client expectations in every way and exceed them where possible
Review the client logs and provide suggestions to bring down the issue log percentage
Identify trends and actively communicate to the Assistant Delivery Manager/Senior Delivery Manager
Identify and provide a succession plan (backup) as per requirements
Conduct Weekly meetings with the Assistant Delivery Manager/Senior Delivery Manager on the team’s performance
Deal with and resolve HR/IT/Network/Admin related queries smoothly
To be considered for this position, applicants need to meet the following qualification criteria:
5 to 8 years of revenue cycle service delivery management experience
Account team leadership experience leading 20+ individuals in a similar organization
Demonstrated expertise in problem solving and revenue cycle transformation (such as improvement achieved in collections percentage, growth of the client account team size etc.)
Performance record of achievement with great people management and leadership skills
Strong knowledge of US revenue cycle management for Physician Practices and Hospitals
Proven track record in problem solving and improving process efficiency through strong analytical and problem-solving skills
Excellent written & verbal communication skills
Strong leadership skills with an ability to motivate direct reports
Must be willing to work in night shifts based on requirement
More Ways to Apply
Email us at: email@example.com
Call us at: +91-91762-77733
Address: A-9, 1st Main Road, Ambattur Industrial Estate, Chennai -600058.
Know a friend who would like to work for us? Refer and Earn money when they complete 90 days with Access Healthcare. Please note that you will need to connect your Facebook account.