Why this role?
KONE India is embarking upon an exciting growth phase and this represents an opportunity for you to join our Hyderabad team, as a Assistant manager - Modernization Sales who would be responsible for modernization sales proactively generates leads with existing customers and together with maintenance farmer (if separated) decides the most optimal approach from the customer perspective. They would sell all modernizations, full replacements, Advanced People Flow Solutions and other digital solutions. They would support customer budgeting with Asset Management Planning.
What will you be doing?
Customer relationship management
Proactively develops and creates customer relationships in his/her area of responsibility
Is accountable for developing KONE position in his/her customer base or market area
Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)
Ensures customer satisfaction and solving complaints with the rest of the KONE team
Documents the customer and contact information, maintains customer data
Promotes asset management plans with customers to support budgeting
Proactively generates opportunities from existing customer base
Collaborates with maintenance team for leads (maintenance technicians)
Is accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets. Follows up leads from campaigns
Is accountable for finding customer needs and that KONE’s solution matches with the needs
Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts within his/her authority
Validates that the contents of the contract are in line with the negotiation process outcome
Maintains full information of opportunities, tasks and visits, keeps sales funnel data up-to-date
Responsible for timely and accurate reporting in CRM
Responsible for gathering relevant information about market and competitors from the field
Supports the finance function in money collection.
Is responsible for the account over the entire sell process
Is accountable for ensuring decision to tender (Gate 2) by Gate approver (for example based on discount authorities)
Is accountable for the project/order until Order Booking
Drives execution of her/his individual sales plan
Are you the one?
Minimum 8+ years experience in Sales and/ or customer service.
Experience from/ familiar with solution selling methodology.
Experience from/ familiar with (selling) complex technology solutions.
Experience from / familiar with KONE customers’ industries is a plus.
Basic digital skills and mindset.
Bachelor or Master’s degree in economics, engineering or other relevant field.
What do we offer?
Career progression opportunities within a global organization.
Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
Comprehensive learning and development programs covering a wide range of professional skills.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers