Answering questions about products or the company.
Asking questions to understand customer requirements and close sales.
You will be responsible for closing sales deals over the phone and maintaining good customer
An effective telesales representative must be an excellent communicator and have superior people skills
They must be comfortable presenting products or services over the phone as well as dealing with
complaints and doubts.
Contacting potential or existing customers to inform them about a product or service using scripts
Keep records of calls and sales and note useful information.
Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone.
Outstanding negotiation skills with the ability to resolve issues and address complaints.
Ability to learn about products and services and describe/explain them to prospects