Handling existing customer & providing post sales support.
Coordination with client & sales for smooth functioning.
Maximizing revenue by up-selling incremental solutions.
Responsible for renewal & retention.
Resolving raised/assigned tickets by clients.
Exceptional written, verbal, phone and presentation skills.
Min 1 year of experience in client servicing/key account.
Problem-solving, Excellent active listening skills.
Handles Rejection well.
Customer focus and result oriented approach.