Designation : Specialist TCOM Guest Services Job Description : At TCOM Guest Services, You will:
1. Resolve Cases - Read guest’s reviews and identify concerns with the products purchased on Target.com. Analyze issues and document the cases on Sales Force appropriately. Calibrate case coding with peers and partners to enhance knowledge and maintain consistency in the process.
2. Provide a branded experience with every contact by engaging the guest vis TGS Chat platform in order to deepen the relationship and drive loyalty and sales.
3. You’ll be empowereWork Experience : 0.5 to 1.5 Year Job Location : BangaloreExpected Notice Period : 15 DaysQualifications : DegreeSkills : Other