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Service Delivery Officer-RL-Emerging Market (RL-EM)-Service
Kotak Mahindra
Janjgir, Chhattisgarh
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JOB ROLE :
  • Handling personalized service requests of customers.
  • Generation of timely business MIS.
  • Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
  • Coordination with CPC/RPC/Investment desks for account opening of customers.
  • Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT:
  • Developing and maintaining banking relationships with a select group of high net worth customers
  • Excellent communication skills with customer service orientation
  • Courteous and polite.
  • Good knowledge of Microsoft excels.
Understanding of banking norms and processes.
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jobs, job postings - Search jobs in India - Careesma

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