Group Company: HDFC Bank Limited
Designation: SL Initiative-FLCC Officer
Position description: FLCC Officer provides awareness through Financial Literacy & Credit Counseling Programs.
Primary Responsibilities:
- Area/Village Survey - Undertake survey & identify areas – villages / wards having potential for formation of SHGs/JLG.
-
Create baseline information about the group & individual members.
-
Financial Literacy - Conducting Financial literacy on expenditure management, savings, borrowing for enterprise activity and insurance.
-
Business Drive - Tracking file movement from sourcing till disbursement.
-
Pitching cross sell products to customers during FLCC and branch visit
-
Driving business in terms of coordinating with other verticals such as OPS,CPU,WBO for completion of logins
-
Collection Drive - Calling customers for recovery follow-up and assiting RM in terms of achieving branch OTR%
-
Branch Complaince - Mainitaining customer records and FLCC register to adhere audit compliance
Additional Responsibilities:
- Productivity:
-
40 files FLCC per month
-
Maintain good OTR% of branch
-
Mobile number accuracy of new disbursement groups
Educational qualifications preferred
- Category: Bachelor's Degree, Master's Degree
- Academic score: 50% +
Required work experience
- Industry: BFSI
- Role: Fresher/Sales
- Years of experience: 1 to 2
Required Competencies:
- Honesty & integrity
-
Inter personal skill
-
Time / Team Management
-
Good communication skill
-
Go getter attitude
-
Excellent hold on MS Office and MS Access (Preferable)
Required Knowledge:
Work experience in the profile
Required Skills:
Graduate and above
Other:
- Reporting Designation: Collection Manager – SLI
-
Reporting Department-Sub BU: SL Initiative Sales
Work Environment Details:
Specific requirements
Other details
