Ø Job Title: Customer Care Executive
Ø Job Description:
· Understanding the products and services provided by the company.
· Resolving customer complaints, service issues and queries.
· Providing detailed information to customers.
· Negotiating the terms and conditions with the customers.
· Maintaining healthy relationship with the clients.
· Offering exceptional customer service and taking feedbacks.
Ø Desired Candidate Profile:
· Only female candidates can apply.
- Candidate should be open to work from office on immediate basis.
Ø Desired Qualities: Clear communication skills, product and service expertise, ability to use positive language, persuasive speaking skills, effective listening. Good knowledge of Ms Excel.
· 1 year as a Customer Care Executive.
· A fresher can also apply.
Ø Job Type: Full Time
Ø Work Mode: Work from office – Monday to Saturday.
ABOUT THE COMPANY: ITG Telematics started in 2010 with its first Office in New Delhi. Since then, the company has grown to a network of five own Offices in Delhi, Mumbai, Ahmedabad, Kolkata & Jaipur along with 28 service centres with more than 400 service engineers stationed across strategic locations in India. We currently track around 90,000 active assets live on our server.
This achievement places us among one of the leaders in the industry. We are among one of the most trusted telematics solution brands in India.
About Company Location: B -100, second floor Neelkant Building Naraina
Industrial Area, Phase 1, New Delhi- 110028.
Company Website: http://g-trac.in
Job Type: Full-time
Salary: ₹15,000.00 - ₹18,000.00 per month
Ability to commute/relocate:
- Naraina Vihar - 110028, Delhi: Reliably commute or planning to relocate before starting work (Required)
- Technical support: 1 year (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Hindi (Preferred)
- English (Preferred)