Urgent Requirement for the Call Center Trainer for Bapunagar- Ahmedabad Location
- Training to be conducted for the new hire batch
- Arrange OJT and track the performance
- Arrange refresher while required
- Present and create a module as per the requirement
- Performance drive in OJT batch
- Preparing procedures and policies regarding sales techniques and appropriate agent conduct.
- Scheduling and conducting training sessions on various call center topics to prepare and support new employees.
- Training experienced employees on new or updated call center procedures to improve their performance.
- Observing the daily operations of call center employees and identifying any areas of improvement.
Skills/ Experience Requirements:
- Having experience as a trainer
- Good Knowledge of PPT and excel
- Create training module as per requirements
- Full time job
- Male/ Female
Job Type: Full-time
Salary: Up to ₹21,000.00 per month
Ability to commute/relocate:
- Bapunagar, Ahmedabad - 3823, Gujarat: Reliably commute or planning to relocate before starting work (Required)
- Higher Secondary(12th Pass) (Preferred)