Responsibilities of candidates include:
- Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
- Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications
- Follow up to ensure that appropriate actions are taken on customer requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation
Job Type: Full-time
Salary: ₹16,000.00 - ₹25,000.00 per month
Benefits:
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Monday to Friday
- Night shift
- UK shift
- US shift
- Weekend availability
Supplemental pay types:
- Joining bonus
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Mira Bhayandar , Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Technical support: 1 year (Preferred)
- tele sales: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
