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2 jobs found for Yl Eservices Pvt Ltd Manager

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  • Lead a 3rd Line support team focused on the assure activities supporting all areas of IT Services. a.Complex incident management (Technology and Solution based). b.Root Cause analysis for major incidents and escalated faults. c.Complex delivery in line with agreed SLAs d.Service Management Experience 6-9 years of experience in IT support across multiple locations Skills a.Excellent communication skills ...

  • JOB PURPOSE: Candidate to have the overall responsibility of IT Service Delivery in his/her working region. This includes: Server/Desktop OS Support, Application Support, Network and Database support, Vendor Management, New Projects (Internal) Implementations. KEY ACCOUNTABILITIES: Lead a 3rd Qualification BSc. (Comp)/BE/MCA. Experience 6-9 years of experience in IT support across multiple locations Skills a ...

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