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95 jobs found for Voice Analyst

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  • To audit the number of call and emails given by the client on a daily basis. Good knowledge for any RCA in regards to Customer or Client escalations. Record feedback and to let the Customer service rep know about his/hers areas of improvements. Bring in necessary changes to the process and constant updating of call center core process To check whether the CSR has incorporated Knowledge and competence ...

  • To audit the number of call and emails given by the client on a daily basis. Good knowledge for any RCA in regards to Customer or Client escalations. Record feedback and to let the Customer service rep know about his/hers areas of improvements. Bring in necessary changes to the process and constant updating of call center core process To check whether the CSR has incorporated Knowledge and competence ...

  • To resolve assigned tickets in adherence to agreed SLA and quality standards of the company (1.) To maintain high login Efficiency (Availability) for customers (2.) To resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards (voice and accent , Tech

  • backup (1.) To maintain high login Efficiency (Availability) for customers (2.) To resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies (4.) To ensure positive customer

  • TSS Fresher (1.) To maintain high login Efficiency (Availability) for customers (2.) To resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies (4.) To ensure positive customer

  • TSS Fresher (1.) To maintain high login Efficiency (Availability) for customers (2.) To resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies (4.) To ensure positive customer

  • TSS Fresher (1.) To maintain high login Efficiency (Availability) for customers (2.) To resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies (4.) To ensure positive customer

  • TSS Fresher (1.) To maintain high login Efficiency (Availability) for customers (2.) To resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies (4.) To ensure positive customer

  • To resolve assigned tickets in adherence to agreed SLA and quality standards of the company (1.) To maintain high login Efficiency (Availability) for customers (2.) To resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards (voice and accent , Tech

  • To resolve assigned tickets in adherence to agreed SLA and quality standards of the company (1.) To maintain high login Efficiency (Availability) for customers (2.) To resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards (voice and accent , Tech

  • To resolve assigned tickets in adherence to agreed SLA and quality standards of the company (1.) To maintain high login Efficiency (Availability) for customers (2.) To resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards (voice and accent , Tech

  • To resolve assigned tickets in adherence to agreed SLA and quality standards of the company (1.) To maintain high login Efficiency (Availability) for customers (2.) To resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards (voice and accent , Tech

  • backup (1.) To maintain high login Efficiency (Availability) for customers (2.) To resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards (voice and accent , Tech Monitoring) , regulatory requirements and company policies (4.) To ensure positive customer

  • backup (1.) To maintain high login Efficiency (Availability) for customers (2.) To resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies (4.) To ensure positive customer

  • To resolve assigned tickets in adherence to agreed SLA and quality standards of the company (1.) To maintain high login Efficiency (Availability) for customers (2.) To resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards (voice and accent , Tech

  • As per Standard Jd (1.) To maintain high login Efficiency (Availability) for customers (2.) To resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies (4.) To ensure positive

  • backup (1. ) To maintain high login Efficiency (Availability) for customers (2. ) To resolve tickets within agreed SLA of ticket volume and time (3. ) To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies (4. ) To ensure positive customer

  • To resolve assigned tickets in adherence to agreed SLA and quality standards of the company (1.) To maintain high login Efficiency (Availability) for customers (2.) To resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards (voice and accent , Tech

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