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50 jobs found for Ticketing Agent

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  • for people connect. Manage a team of ticketing agents. Handle/resolve escalations and provide floor support. Drive quality by reducing errors & ADM. Reduce absorption and increase profitability. Identify process improvement, system enhancement & automation initiatives. Work with WFM to ensure optimum Qualifications: Graduate/post graduate from a recognized university A diploma in travel/ticketing IATA ...

  • for people connect. Manage a team of ticketing agents. Handle/resolve escalations and provide floor support. Drive quality by reducing errors & ADM. Reduce absorption and increase profitability. Identify process improvement, system enhancement & automation initiatives. Work with WFM to ensure optimum Qualifications: Graduate/post graduate from a recognized university A diploma in travel/ticketing IATA ...

  • for people connect. Manage a team of ticketing agents. Handle/resolve escalations and provide floor support. Drive quality by reducing errors & ADM. Reduce absorption and increase profitability. Identify process improvement, system enhancement & automation initiatives. Work with WFM to ensure optimum Qualifications: Graduate/post graduate from a recognized university A diploma in travel/ticketing IATA ...

  • for people connect. Manage a team of ticketing agents. Handle/resolve escalations and provide floor support. Drive quality by reducing errors & ADM. Reduce absorption and increase profitability. Identify process improvement, system enhancement & automation initiatives. Work with WFM to ensure optimum

  • projects. Excellent communication skills. Flexibility to work in a 24/7 Environment. Work with team leaders, manage teams of ticketing agents. Handle/resolve escalations and provide floor support. Drive quality by reducing errors & ADM. Reduce absorption and increase profitability. Identify process Good communication, analytical & presentation skills Sound Ticketing knowledge with proven track record of ...

  • projects. Excellent communication skills. Flexibility to work in a 24/7 Environment. Work with team leaders, manage teams of ticketing agents. Handle/resolve escalations and provide floor support. Drive quality by reducing errors & ADM. Reduce absorption and increase profitability. Identify process Good communication, analytical & presentation skills Sound Ticketing knowledge with proven track record of ...

  • Handling Inbound calls. Making Outbound calls to the customer Logging & closing complaint tickets in CRM Troubleshooting & closing calls on phone as well in CRM Co-ordination with other departments for follow-up Working on Excel & Word Call Center Executive Mumbai, Malad, Maharashtra Spark Broadband Pvt. Ltd. Number of Vacancies – 15 Company Address – Spark Broadband Pvt. Ltd., 28, Linkway Estate, Malad Link ...

  • > Handling escalated calls from the floor agents and the passengers. > Providing best service to the passengers regarding the fares/ customer service . > Trying to retain the existing passengers and make new passengers. > Working on GDS to check the fares and waiving the charges levied on tickets > He/she should have excellent customer service skills. > He/She should have ability to provide quick resolution. > He/She ...

  • The role focuses on the gathering information on existing Notes applications (1000+ databases) and, following the analysis of this latter, provide consultancy on migration, decommission or new solution In addition providing support to the helpdesk ticketing system to assist in resolving Lotus Notes The candidate requires to be able to work with minimal supervision from the management - Key skills : - Lotus ...

  • • Basic Travel knowledge along with the hand-on experience at least one GDS in Amadeus will be an added advantage • Good geographical knowledge • Collect relevant details regarding proposed trip from client. • Should be able to handle requirements for Passport, visa, air ticketing, Domestic Well groomed and pleasing personality Good geographical knowledge Aggressive & Target driven Proficient with computers ...

  • Domestic Travel: 1.Domestic travel booking 2.Following up for approval mails and cost approval as well 3.Processing travel request to travel agent for issuance of ticket 4.Hotel booking with empanelled hotels and as per the employees eligibility or limits 5.Car arrangements as per the request

  • Warehouse Proxy, Proxy Agents Performance Analyzer Dashboards Automated deployment of agents, through centralized or decentralized ITM deployments ...

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