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  • Description Consultant Level 1 (Technical Support) Excellent communication Skills Handle inbound queries pertaining the technical issues Remotely resolving the technical issues Should have good knowledge in Windows and need to have basic knowledge in Technical Build sustainable relationship Requirement: *Fresher's can apply. *Must be able to communicate fluently in English. *Looking for both UG with ...

  • Should have min 18 months exp in International Voice Process and International BPO company. Should have minimum 18 months of Technical Support Experience. Should have strong troubleshooting experience with Windows 8,8.1 and 10. Should have min 18 months exp in International Voice Process and International BPO company. Should have minimum 18 months of Technical Support Experience. Should have strong ...

  • support) operates on callback model where the cases are created for the customers and the engineers talk to the customers . They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Microsoft Windows NT Server 1. UG / Grad both eligible with 1year of documented Technical Experience 2. Internal Students not eligible 3 ...

  • support) operates on callback model where the cases are created for the customers and the engineers talk to the customers . They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Microsoft Windows NT Server 1. UG / Grad both eligible with 1year of documented Technical Experience 2. Internal Students not eligible 3 ...

  • support) operates on callback model where the cases are created for the customers and the engineers talk to the customers . They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Microsoft Windows NT Server 1. UG / Grad both eligible with 1year of documented Technical Experience 2. Internal Students not eligible 3 ...

  • resolution and customer satisfaction. Log all incoming calls and accurately complete case notes in the call tracking database. Search and retrieve data from various databases. Ability to multitask with multiple applications during a phone call. Participate in training activities to maintain technical Requirements: Skill in providing an exceptional customer experience. Skill in verbal and written ...

  • PROCESS : TECHNICAL SUPPORT Process name: Service desk engineer / Tech support / Storage Support/ troubleshooting / Networking / IT Helpdesk Work Location: Bangalore Salary package: 2.5 lakh (Freshers) / 2.5 Lakh -4 Lakh (Experienced). Salary hikes/incentives given based on performance. Night Familiarity with Web Technologies and the Internet. 2-4 years of experience working directly with customers to resolve issues ...

  • *international process - technical support ** 1.Work Location :Gurgaon 2.rotational shifts 3.1 time meal 4.exp. in booting process/BIOS Qualification: graduate /technical /undergraduate (6 months BPO exp ...

  • *international process - technical support ** 1.Work Location :Gurgaon 2.rotational shifts 3.1 time meal 4.exp. in booting process/BIOS Qualification: graduate /technical /undergraduate (6 months BPO exp ...

  • *international process - technical support ** 1.Work Location :Gurgaon 2.rotational shifts 3.1 time meal 4.exp. in booting process/BIOS Qualification: graduate /technical /undergraduate (6 months BPO exp ...

  • 1.Work Location: Gurgaon 2. Rotational shifts 3.1 time meal 4.Exp. in Booting process/BIOS 5.Both sides cab available Qualification: Graduate /Technical /Undergraduate (having 6 months BPO exp) Graduate Fresher/Exp min 6 months -B.Tech/BCA/MCA(L1) · 1+ years min exp in tech support (L2) · Excellent knowledge on hardware and networking like - IP Address, MAC Address, BIOS, Booting process etc

  • 1.Work Location: Gurgaon 2. Rotational shifts 3.1 time meal 4.Exp. in Booting process/BIOS 5.Both sides cab available Qualification: Graduate /Technical /Undergraduate (having 6 months BPO exp) Graduate Fresher/Exp min 6 months -B.Tech/BCA/MCA(L1) · 1+ years min exp in tech support (L2) · Excellent knowledge on hardware and networking like - IP Address, MAC Address, BIOS, Booting process etc

  • 1.Work Location: Gurgaon 2. Rotational shifts 3.1 time meal 4.Exp. in Booting process/BIOS 5.Both sides cab available Qualification: Graduate /Technical /Undergraduate (having 6 months BPO exp) Graduate Fresher/Exp min 6 months -B.Tech/BCA/MCA(L1) · 1+ years min exp in tech support (L2) · Excellent knowledge on hardware and networking like - IP Address, MAC Address, BIOS, Booting process etc

  • Having the knowledge and experience of windows platform,windows 8,8.1,10 Having experience in desktop/laptop support Ability to work under pressure. Ability to work in rotational shifts. Minimum 2 year experience as a level III Technical support agent in an International BPO. Supervisory

  • Having the knowledge and experience of windows platform,windows 8,8.1,10 Having experience in desktop/laptop support Ability to work under pressure. Ability to work in rotational shifts. Minimum 2 year experience as a level III Technical support agent in an International BPO. Supervisory

  • Having the knowledge and experience of windows platform,windows 8,8.1,10 Having experience in desktop/laptop support Ability to work under pressure. Ability to work in rotational shifts. Minimum 2 year experience as a level III Technical support agent in an International BPO. Supervisory

  • Description - Technical Support. Handle inbound calls pertaining the technical/customer issues Remotely resolving the technical issues Build sustainable relationship with the clients and solve their issues with minimum TAT Handle L1 troubleshooting, diagnose the issue and try to resolve alerts

  • Ability to compose clear and articulate email and chat communications to customers Utilize effective communication with customers and peers. Ability to summarize/paraphrase information Ability and willingness to provide pre-sales, sales, or post-sales support Knowledge of PCs and Relevant 1. Undergraduates/Graduates with minimum 1-year technical experience 2. Should have excellent communication and ...

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