Job Role : Technical Service Associate Job Description: Attending breakdown Complaints. Attending PM (Preventive Maintenance) Complaints. Carried out the Installation of new equipment. Business growth: Assists in the growth and direction of business in his/her geographic area. Productivity ...
on product demonstration, trials and trouble-shooting to ensure right recommendation to customer. Resolving the issues/problems which comes arises after sales. Lead, guide and manage the teams for product deliverable. Ensuring product complaint/Service complaint are registered in CRM & ensuring its Note- Please mentioned the same Subject Line while Applying- Deputy Manager-Technical Services Must have ...
delivery. Root cause analysis of customer complaints and feedback Identify training needs of the team based on above observations and develop training content. Plan and impart training for Customer Service Team and Vendors (Class room as well as outdoor) Measure training effectiveness Find Innovative ways Excellent Technical Knowledge and Complaint Diagnosis Good Communication Skills (oral & written) Good ...
1. Answering incoming calls, addressing the customer queries and complaints 2. Follow up with respective teams for closure of complaints. 3. Achieve set targets on various operational metrics like Revenue generation, leads and service quality. 4. Speak with customers to verify the application
Planning & Managing Existing Vendor Network and Network Creation for New Services Driving Customer Satisfaction & Field Service Quality Managing Vendor Satisfaction, Motivation & Retention Budgeting & Strategic Planning Cost Containment & Resource Optimization Audits & Mystery Shopping
would include; Planning & Managing Existing Vendor Network and Network Creation for New Services Driving Customer Satisfaction & Field Service Quality Managing Vendor Satisfaction, Motivation & Retention Budgeting & Strategic Planning Cost Containment & Resource Optimization Audits & Mystery
- Should have prior experience in building technical services organization and process.- Deep understanding of metallurgy and manufacturing processes, aluminium domain experience.- Understand back-end process thoroughly; and coordinates well with quality and production.- Manage communication
Be the single point contact for patient/ relatives during stay in hospital coordinate with relevant Departments/ Consultants to ensure prompt efficient friendly service. In case of need for financial assistance, coordinate with concerned authority. Ensure timely billing, settlement and discharge. Post
preferably in the IT Services Industry with a successful track record of creating new accounts and sustaining long-term relationships with C levels - Well versed in Concept / Solution Selling methodologies with an knack for unearthing business issues and articulating value propositions.- Team worker ...
of thermal media products, then get their information and requirement. Participate in sales meetings 4) Utilize PC and Thermal printing system to make tests and prepare technical reports for customers. 5) Support marketing activity of sales & marketing manager 6) Support internal ITS function to improve ITS
yrs.Job Location: Mumbai, Andheri (West)Company Position Name: Exec/Sr.Exec/AM- Client ServicingJob Description:- Responsible for managing client expectations on all aspects of digital marketing.- Understanding client goals/objectives and their entire digital marketing needs including SEM, Social
Looking after franchisee operation, technical, QA and commercial activities Identification & Selection of the New Bailey & RGB Franchisees Implementation of projects from concept to commercialization Technical support for installation and commissioning of new projects, plant up gradations Sound
with respective authorities for its renewal, revocation, etc. D. Monitor the various Network Links (IPLC, Internet Lines, Leased Line, MPLS Lines, etc) E. Manage the configurations of Network Devices (Cisco Routers, Firewall, Switches, Telephone system, etc) F. Maintain network performance by performing
Reviews & vet incoming inquiries via call & emails.Understanding the requirement of the potential client. Reach out to clients and assist them to choose right product.Manage customer expectations of response time and issue resolution Provide technical responses to product questions reported via
of Asia-pacific Which Includes project news, installation updates, exhibition and personnel updates Exhibitions- Participating, managing and coordinating various exhibitions during the year Pre-show activities Evaluating and Shortlisting the exhibitions Preparing budget for the exhibition
budget for the exhibition and minimizing the cost Finalizing theme and vendor for the artwork and posters Sending E-invites and awareness mailers to the potential visitors On-show activities Interacting with the visitors and maintaining enquiries Promoting and pitching the products and services
the satisfaction note from the customer - Monitor achievement of dealer KPIs - Monitor Customer complaints trend and devise action for reduction of same. - Maintain MIS and quick response to escalated concerns. - Follow up on open concerns with Area Service Manager / Dealer Personal - Monitor & initiate process