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  • Responsible for all activities related to the projects handled, allocate resources & set processes, optimizing resources with respect to cost & utilization. Plan, implement & monitor deliverables for the teams reporting to him Coordinate with other departments for smooth implementation of work Good Communication Skills/ /Problem Solving/People Skills Analytical Skills and data analysis using excel ...

  • Good communication Must have experience of working for Outbound process Must have handled Team Exp. in Collection or outbound 1 -2 yrs. exp. as TL in Domestic Business. Should have managed approx. 20 member teams. Exp in BFSI , sales process (Inbound & Outbound) Salary up to 3.50 Lacs CTC Location is Thane West. Pick up and drop to Thane Station 6 days working day shift

  • Knowledge sharing - training and development Team absenteeism Conflict management intra team 9 C-sat scores (measures ) Trainer Position Requirement skills-: monitor calls on communication, soft skills, process & compliance parameters. provide coaching & feedback to enhance agent performance . analyze

  • Role & responsibilities: The Team Leader is responsible for sales/ Marketing/ HR/ Accounts/ Training and Service activities. Details in each department as under: In Sales/Service: Prepare sales achievement plan in line with meeting CRC budgets and targets. Should be able to design a security

  • Job Description Team Lead - Customer Service Location - Bangalore Shift - Day Shift Process - Domestic Voice Process What You'll Do? - Manages performance and behavior of CRO's through effective meetings, coaching, and mentorship. - Managing 100% compliance, process adherence and Team Targets - Who You Need To Be? - 1 - 2 years of team handling experience - Strong interpersonal and communication skills with the ability to ...

  • Role & Responsibilities:- To manage a team of 15-25 CSA's working towards pre-defined targets Ensure prompt and accurate service and achievement of targets Manage day-to-day activities of the team (viz; briefing, feedback and, monitoring) and ensure compliance to procedures and policy Desired Candidate Profile:- Graduate/ UG Minimum 1 year of experience as a Team Leader(Sales/ Inbound process) Should have ...

  • Candidate should be responsible and dependable. Should be team leader in his/her existing profile. Should be open to work in Night shifts Responsible for dealing with Domestic & International Clients Responsible for dealing with Clients’ Queries

  • Candidate should be responsible and dependable. Should be team leader in his/her existing profile. Should be open to work in Night shifts Responsible for dealing with Domestic & International Clients Responsible for dealing with Clients’ Queries

  • Candidate should be responsible and dependable. Should be team leader in his/her existing profile. Should be open to work in Night shifts Responsible for dealing with Domestic & International Clients Responsible for dealing with Clients’ Queries

  • Monitoring the team's performance, helping their training and development, handling complaints and reporting to manager

  • Monitoring the team's performance, helping their training and development, handling complaints and reporting to manager

  • Team Leader

    MWT Group

    Mumbai, Maharashtra

    Monitoring the team's performance, helping their training and development, handling complaints and reporting to manager

  • Monitoring the team's performance, helping their training and development, handling complaints and reporting to manager

  • Monitoring the team's performance, helping their training and development, handling complaints and reporting to manager

  • Monitoring the team's performance, helping their training and development, handling complaints and reporting to manager

  • Team Leader

    MWT Group

    Mumbai, Maharashtra

    Monitoring the team's performance, helping their training and development, handling complaints and reporting to manager

  • and sales goals to team members. Must handle 30 members team & should maintain MIS report about sales & performance. Must be very initiative & active, also should have insurance sales background. Candidate must be good in communication especially HINDI is mandatory ...

  • and sales goals to team members. Must handle 30 members team & should maintain MIS report about sales & performance. Must be very initiative & active, also should have insurance sales background. Candidate must be good in communication especially HINDI is mandatory ...

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