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9338 jobs found for Team Lead Operations Bpo Manager

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  • Roles & Responsibilities: Managing a team of 20 to 25 FTE's Client/Customer/People Management Drive Performance in the team to meet targets Manage the daily team activities and ensure the daily operations run smoothly. Drive Team adherence and manage monthly scheduling. Handling Escalations Manage Generic & Behavioral Skills Excellent verbal and written communication skills. Should be willing to work ...

  • Drive Continuous Improvement in the team along with metrics improvement Generate dashboard and scorecards for the Team for review. Performance management and appraisals for the entire Team. Weekly Reviews to the Management on key deliverables. One-One with the team and scheduled Monthly Team meetings ...

  • and updated knowledge of all client procedures and systems Position Details : Reports to - Assistant Manager / Manager Operations Reportes - Customer Delight Executive Span of control - 25 to 30

  • and updated knowledge of all client procedures and systems Position Details : Reports to - Assistant Manager / Manager Operations Reportes - Customer Delight Executive Span of control - 25 to 30

  • and updated knowledge of all client procedures and systems Position Details : Reports to - Assistant Manager / Manager Operations Reportes - Customer Delight Executive Span of control - 25 to 30

  • and updated knowledge of all client procedures and systems Position Details : Reports to - Assistant Manager / Manager Operations Reportes - Customer Delight Executive Span of control - 25 to 30

  • and updated knowledge of all client procedures and systems Position Details : Reports to - Assistant Manager / Manager Operations Reportes - Customer Delight Executive Span of control - 25 to 30

  • Team Lead

    ABP Weddings

    Kolkata, West Bengal

    Ensure the professional and ethical conduct of team members * Accountable for smooth flow of operations * Coordination between Managers and Team Members Experience: Minimum 4+ years of relevant experience Skills required: Good communication skills in Bengali is a must. Ability to work well in and promote a team environment Customer Service Quality Focus Hands on experience in leading a team Smart ...

  • Team Lead

    Black Turtle

    Mumbai, Maharashtra

    knowledge gaps and ensure everyone has ownership of deliverables. Constant and regular review for direct reports. Set expectations with direct reports, regarding positive motivation and leading through accountability. Develop and lead a team that is responsive to dynamic organizational and operational

  • Team Lead

    Black Turtle

    Navi Mumbai, Maharashtra

    knowledge gaps and ensure everyone has ownership of deliverables. Constant and regular review for direct reports. Set expectations with direct reports, regarding positive motivation and leading through accountability. Develop and lead a team that is responsive to dynamic organizational and operational

  • knowledge gaps and ensure everyone has ownership of deliverables. Constant and regular review for direct reports. Set expectations with direct reports, regarding positive motivation and leading through accountability. Develop and lead a team that is responsive to dynamic organizational and operational

  • knowledge gaps and ensure everyone has ownership of deliverables. Constant and regular review for direct reports. Set expectations with direct reports, regarding positive motivation and leading through accountability. Develop and lead a team that is responsive to dynamic organizational and operational

  • Team Lead

    Black Turtle

    Aurangabad, Maharashtra

    knowledge gaps and ensure everyone has ownership of deliverables. Constant and regular review for direct reports. Set expectations with direct reports, regarding positive motivation and leading through accountability. Develop and lead a team that is responsive to dynamic organizational and operational

  • service levels (SLA) Ensure that the application operates within and complies with any regulatory, financial or internal AstraZeneca standards (GxP, SOx). Support and Drive Service Improvement initiatives to drive improvements in customer satisfaction. Exposure in Automation of Standard Manual processes

  • service levels (SLA) Ensure that the application operates within and complies with any regulatory, financial or internal AstraZeneca standards (GxP, SOx). Support and Drive Service Improvement initiatives to drive improvements in customer satisfaction. Exposure in Automation of Standard Manual processes

  • service levels (SLA) Ensure that the application operates within and complies with any regulatory, financial or internal AstraZeneca standards (GxP, SOx). Support and Drive Service Improvement initiatives to drive improvements in customer satisfaction. Exposure in Automation of Standard Manual processes

  • service levels (SLA) Ensure that the application operates within and complies with any regulatory, financial or internal AstraZeneca standards (GxP, SOx). Support and Drive Service Improvement initiatives to drive improvements in customer satisfaction. Exposure in Automation of Standard Manual processes

  • service levels (SLA) Ensure that the application operates within and complies with any regulatory, financial or internal AstraZeneca standards (GxP, SOx). Support and Drive Service Improvement initiatives to drive improvements in customer satisfaction. Exposure in Automation of Standard Manual processes

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