Able to Test and Check Generator/ Turbine Component as per Standard and norms Ensuring implementation & Maintenance of Quality Management System as per approved Quality Manual and ISO 9001, NCR Management, Improvement projects Maintaining Quality Management System documentation as per standard/guideline requirements Conducting Internal audits at project site and maintain the necessary documentation ...
Independently handle outsourced plant operations - Design production plan, coordinate for RM & PM availability - Implementation of Quality systems like ISO 9001, HACCP, 5S, SGA etc. - Monitor and reduce plant downtime by implementing manpower planning, spares availability and preventive maintenance - Review and improve plant performance in terms of productivity, cost and quality - Ensure adherence to all statutory ...
A team leader is someone who provides direction, instructions and guidance to a group of individuals, who can also be known as a team, for the purpose of achieving a certain goal. Team leaders serve various roles in an organization. ... Communicate with team members. Monitor team members. CASH BASIS Manpower Solutions has achieved over 500 placements at client payroll from the position of Manager to CEO ...
to the service level Interface with respective work center for resolution of complaints Should be preferably from Domestic Process/ BPO Background Should have inbound call centre experience Should possess good People Management and communication skills Should have TL experience of minimum 2 years
Must Have: Hands on experience in driving metrics - CSAT & AHT (Average Handling Time) in Chat & Email. Should have experience in handling international Support centers. Should have managed BQ (Bottom Quartiles). Skills Requirements ï?· Provides operational statistics and escalates
Must Have: Hands on experience in driving metrics - CSAT & AHT (Average Handling Time) in Chat & Email. Should have experience in handling international Support centers. Should have managed BQ (Bottom Quartiles). Skills Requirements ï‚· Provides operational statistics and escalates
job environment Develop agent skill sets and manage personal development goals for the agents To be accessible when a CSE has grievance that needs escalation. Conduct meetings regularly to ensure open communication and devise an action plan to address issues/ concerns raised by the team Respond and resolve issues
Resource Management Regular Interval requires checking mail box and communication device should be alive. Take follow-up with concern Team for call closer and activity closer Whenever necessary keep informing PM Daily Monitoring SLA figure and team utilization/performance Follow-up
at midsize and large organizations PAN India. Schedule fruitful meetings with the CFO, Head of Treasury, Investor relations team, Head of procurement and other CXO level prospects. To ensure a healthy pipeline of meetings. To help the enterprise sales team achieve the revenue and generate new business
Key Tasks and Responsibilities:- Responsible for the teams productivity, AHT and quality. Coaching and mentoring the team to take on higher responsibilities. Team Attrition, forecasting and Control, Maintaining SLA's. should know about manpower calculation Generation of daily / weekly and monthly
for project updates 5. Prepare monthly/quarterly performance report & present the same to management 6. Resolve issues on disciplinary matters. Escalate un-resolved issues on time 7. Provide detailed feedback to team members and document monthly performance feedback (1:1) 8. Leave planning and tracking
within projects/ organization (3.) To create precise and detailed analyses & reports for monitoring the health of the business (4.) To create business requirements for enhancing functionality of process workflows to improve customer experience and satisfaction (5.) To manage client and internal business
Minimum of 2 years of Team Handling experience Handled at least a team size of 10 to 15 members US Mortgage domain experience a must Excellent verbal and written Communication Good analytical skills Must have worked and have the willingness to work in night shifts Excellent keyboard skills