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634 jobs found for Senior Quality Analyst Karnataka Manager

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  • The job role of a Quality Analyst is to enhance the competencies of individual employees by monitoring and auditing employees customer interactions to accelerate employees workplace performance. The Quality Analyst is responsible to help implement the businesss strategic objectives and performing

  • The job role of a Quality Analyst is to enhance the competencies of individual employees by monitoring and auditing employees customer interactions to accelerate employees workplace performance. The Quality Analyst is responsible to help implement the businesss strategic objectives and performing

  • The job role of a Quality Analyst is to enhance the competencies of individual employees by monitoring and auditing employees customer interactions to accelerate employees workplace performance. The Quality Analyst is responsible to help implement the businesss strategic objectives and performing

  • Workflow management, planning and control To audit core processes to ensure hygiene and meeting all compliance requirements Maintaining all process documentation as per the QMS and Compliance Accountable for auditor Performance Management, Retention and ESAT Support in preparing management reports

  • Workflow management, planning and control To audit core processes to ensure hygiene and meeting all compliance requirements Maintaining all process documentation as per the QMS and Compliance Accountable for auditor Performance Management, Retention and ESAT Support in preparing management reports

  • Workflow management, planning and control To audit core processes to ensure hygiene and meeting all compliance requirements Maintaining all process documentation as per the QMS and Compliance Accountable for auditor Performance Management, Retention and ESAT Support in preparing management reports

  • customer experience of the Customer Connect Team. Job Duties Analyst Transaction Monitoring (Phone / Email/Chat) Giving feedback Prepare MIS/reports Performing training need analysis. Process improvement. Leading and participating in calibration sessions. Improving performance through Qualifications REQUIRED Group presentation skills Ability to perform multiple tasks and adjust quickly in short timeframes ...

  • JOB DESCRIPTION: *Monitor calls as per the prescribed guidelines as per schedule *provide feedback to team on the basis of there performance *conduct briefing for the team *ensure regular meetings with quality TL (weekly)&monthly to informed of any developments relating to the performance

  • JOB DESCRIPTION: *Monitor calls as per the prescribed guidelines as per schedule *provide feedback to team on the basis of there performance *conduct briefing for the team *ensure regular meetings with quality TL (weekly)&monthly to informed of any developments relating to the performance

  • JOB DESCRIPTION: *Monitor calls as per the prescribed guidelines as per schedule *provide feedback to team on the basis of there performance *conduct briefing for the team *ensure regular meetings with quality TL (weekly)&monthly to informed of any developments relating to the performance

  • JOB DESCRIPTION: *Monitor calls as per the prescribed guidelines as per schedule *provide feedback to team on the basis of there performance *conduct briefing for the team *ensure regular meetings with quality TL (weekly)&monthly to informed of any developments relating to the performance

  • Web surveys and Mobile survey testing Creating test specifications, plans, scripts and selection of test case data is required. Review the Test artifacts and deliverables. Defect creation, defect life-cycle management, follow-up with development and resolution reporting is required ...

  • Web surveys and Mobile survey testing Creating test specifications, plans, scripts and selection of test case data is required. Review the Test artifacts and deliverables. Defect creation, defect life-cycle management, follow-up with development and resolution reporting is required ...

  • Web surveys and Mobile survey testing Creating test specifications, plans, scripts and selection of test case data is required. Review the Test artifacts and deliverables. Defect creation, defect life-cycle management, follow-up with development and resolution reporting is required ...

  • feedback loops based on customer insights. Responsible for the consistent documentation of SOP across all processes in the contact center Responsible for good customer service/user experience through quality initiatives Initiate and drive projects that would increase customer/user satisfaction ...

  • To generate quality scores fairly and consistently, according to guidelines and formats of practice, for a defined sample of jobs sent to client. To ensure feedback is given and recorded and accurate reporting sent to the stakeholders within the defined timelines. Participation in Quality Briefings

  • To generate quality scores fairly and consistently, according to guidelines and formats of practice, for a defined sample of jobs sent to client. To ensure feedback is given and recorded and accurate reporting sent to the stakeholders within the defined timelines. Participation in Quality Briefings

  • To generate quality scores fairly and consistently, according to guidelines and formats of practice, for a defined sample of jobs sent to client. To ensure feedback is given and recorded and accurate reporting sent to the stakeholders within the defined timelines. Participation in Quality Briefings

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