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552 jobs found for Senior Quality Analyst Karnataka Manager

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  • short-term and Long term sales plan, sales approaches and strategies • Development of partners for the products and Services in the assigned region • Cost Optimization through development of close network with partners • Timely reporting of status to the managers • Customer Relationship Management • • Very strong analytical, written and communication skills • Result orientation • Negotiation skills • Good ...

  • Good Communication skill and analytical skills monitoring calls for inbound and out bound responsible for complains quality audit should able to give feedback and corrective action policy should able to handle client escalation

  • Good Communication skill and analytical skills monitoring calls for inbound and out bound responsible for complains quality audit should able to give feedback and corrective action policy should able to handle client escalation

  • Quality Analyst

    Bankbazaar

    Bangalore, Karnataka

    Role: Quality Analyst Location: Bangalore Process: Domestic - Voice Process Shift: Day Shift Roles and Responsibilities: > QA should audit the calls of the team assigned to them. > QA should complete the daily audit targets assigned to them. > 100% of all agents under their purview to be covered. Skill Required: > Good Time management skills. > Professional customer service skills & a positive attitude. > Linear and logical ...

  • Quality Analyst

    Bankbazaar

    Bangalore, Karnataka

    Roles and Responsibilities: > QA should audit the calls of the team assigned to them. > QA should complete the daily audit targets assigned to them. > 100% of all agents under their purview to be covered. > QA should document feedback for all calls by EOD to the respective Team Leaders, AMs & process owners. > Should be part of weekly internal calibration sessions where variance percentage should be + or 5%. > Should ...

  • Quality Analyst

    Bankbazaar

    Bangalore, Karnataka

    Roles and Responsibilities: > QA should audit the calls of the team assigned to them. > QA should complete the daily audit targets assigned to them. > 100% of all agents under their purview to be covered. > QA should document feedback for all calls by EOD to the respective Team Leaders, AMs & process owners. > Should be part of weekly internal calibration sessions where variance percentage should be + or 5%. > Should ...

  • Quality Performance Dashboards Conduct weekly/Monthly Quality Review Meeting Provide effective feedback to the associates to minimize error percentage Assessment/Training/One-on-One review sessions should be conducted at regular Prepare details for the WOR with the team to facilitate client meetings Should be capable of working and communicating with people at all levels of an organization. Good ...

  • Quality Analyst

    GSS Infosoft Pvt ltd

    Secunderabad, Andhra Pradesh

    Quality Performance Dashboards Conduct weekly/Monthly Quality Review Meeting Provide effective feedback to the associates to minimize error percentage Assessment/Training/One-on-One review sessions should be conducted at regular Prepare details for the WOR with the team to facilitate client meetings Should be capable of working and communicating with people at all levels of an organization. Good ...

  • To manage transaction quality profile for sales process for our domestic client To conduct audits as per defined guideline To ensure 100% closure of feedback To create and publish regular audit reports To identify gaps and conduct feedback Good Communication Should have knowledge about Quality Tools Should have experience of auditing calls

  • To manage transaction quality profile for sales process for our domestic client To conduct audits as per defined guideline To ensure 100% closure of feedback To create and publish regular audit reports To identify gaps and conduct feedback Good Communication Should have knowledge about Quality Tools Should have experience of auditing calls

  • Monitoring calls Conceptual and creative ability to help the organization & the process by sharing new, innovative and effective ideas for improvement. Participates in all internal and external calibration sessions. Bottom Quartile Management Should have excellent communication skills Min 1 yr exp in Amadeus required. Responsible for Audit Accuracy & Quality Improvements. Ability to effectively deliver ...

  • Quality Analyst-Technical Support Min 1 year as an auditor Should be well versed with windows technical knowledge Deep understanding of customer management skills. Must have RCA knowledge and basic analytical skills. Good hands on excel. Proficient in spoken and written English. Team

  • Quality Analyst-Technical Support Min 1 year as an auditor Should be well versed with windows technical knowledge Deep understanding of customer management skills. Must have RCA knowledge and basic analytical skills. Good hands on excel. Proficient in spoken and written English. Team

  • Monitoring calls Conceptual and creative ability to help the organization & the process by sharing new, innovative and effective ideas for improvement. Participates in all internal and external calibration sessions. Bottom Quartile Management

  • Monitoring calls Conceptual and creative ability to help the organization & the process by sharing new, innovative and effective ideas for improvement. Participates in all internal and external calibration sessions. Bottom Quartile Management

  • Monitoring calls Conceptual and creative ability to help the organization & the process by sharing new, innovative and effective ideas for improvement. Participates in all internal and external calibration sessions. Bottom Quartile Management

  • Monitoring calls Conceptual and creative ability to help the organization & the process by sharing new, innovative and effective ideas for improvement. Participates in all internal and external calibration sessions. Bottom Quartile Management

  • Monitoring calls Conceptual and creative ability to help the organization & the process by sharing new, innovative and effective ideas for improvement. Participates in all internal and external calibration sessions. Bottom Quartile Management

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