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676 jobs found for Senior Quality Analyst Director

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  • The NSC QA Auditor reports to the NSC Manager and is responsible for the auditing, reviewing, development of quality of the ticket management and Call handling for NSC engineers, and performing internal audit procedures and preparing internal audit reports reflecting the results of the work

  • The NSC QA Auditor reports to the NSC Manager and is responsible for the auditing, reviewing, development of quality of the ticket management and Call handling for NSC engineers, and performing internal audit procedures and preparing internal audit reports reflecting the results of the work

  • and Director on monthly basis. Identify process improvements that lead higher efficiency with respect to increasing first call resolution and identifying automation opportunities Assist with external audits performed by Process Excellence group Ensure that all audit records and documentation are accurate

  • and Director on monthly basis. Identify process improvements that lead higher efficiency with respect to increasing first call resolution and identifying automation opportunities Assist with external audits performed by Process Excellence group Ensure that all audit records and documentation are accurate

  • and Director on monthly basis. Identify process improvements that lead higher efficiency with respect to increasing first call resolution and identifying automation opportunities Assist with external audits performed by Process Excellence group Ensure that all audit records and documentation are accurate

  • * Sound knowledge of clinical medicine and governance * Good understanding of the critical issues in delivery of quality care * Ability to review and redesign micro systems * Interpersonal skills * Communication skills * Problem solving skills Coordinate with medical staff & Medical Directors /COO of group facilities for conduct accreditation programs across the organization Sound experience in Quality ...

  • 1. To monitor calls and share feedback 2. Ensuring Zero compliance issues in terms of call quality 3. To conduct activities and plan strategy to bring improvement in the teams assigned 4. To start monitoring all teams and department of the organization to improve Quality 1. Candidate should be Graduate. 2. Minimum 1 year experience as Quality Analyst. 3. Candidate should have an experience in Quality ...

  • 1. To monitor calls and share feedback 2. Ensuring Zero compliance issues in terms of call quality 3. To conduct activities and plan strategy to bring improvement in the teams assigned 4. To start monitoring all teams and department of the organization to improve Quality 1. Candidate should be Graduate. 2. Minimum 1 year of experience as Quality Analyst. 3. Candidate should have an experience in call ...

  • 1. To monitor calls and share feedback 2. Ensuring Zero compliance issues in terms of call quality 3. To conduct activities and plan strategy to bring improvement in the teams assigned 4. To start monitoring all teams and department of the organization to improve Quality 1. Candidate should be Graduate. 2. Minimum 1 year of experience as Quality Analyst. 3. Candidate should have an experience in call ...

  • Looking for a candidate who has been served as a Quality Analyst. Maintaining the call quality on the floor Experience and Knowledge into call monitoring,call auditing,call barging. Coaching and giving feedback to the agent. Knowledge on QC tools and techniques ...

  • Looking for a candidate who has been served as a Quality Analyst. Maintaining the call quality on the floor Experience and Knowledge into call monitoring,call auditing,call barging. Coaching and giving feedback to the agent. Knowledge on QC tools and techniques ...

  • Looking for a candidate who has been served as a Quality Analyst. Maintaining the call quality on the floor Experience and Knowledge into call monitoring,call auditing,call barging. Coaching and giving feedback to the agent. Knowledge on QC tools and techniques ...

  • Quality Performance Dashboards Conduct weekly/Monthly Quality Review Meeting Provide effective feedback to the associates to minimize error percentage Assessment/Training/One-on-One review sessions should be conducted at regular Prepare details for the WOR with the team to facilitate client meetings Should be capable of working and communicating with people at all levels of an organization. Good ...

  • Quality Performance Dashboards Conduct weekly/Monthly Quality Review Meeting Provide effective feedback to the associates to minimize error percentage Assessment/Training/One-on-One review sessions should be conducted at regular Prepare details for the WOR with the team to facilitate client meetings Should be capable of working and communicating with people at all levels of an organization. Good ...

  • Looking for a candidate who has been served as a Quality Analyst. Maintaining the call quality on the floor Experience and Knowledge into call monitoring,call auditing,call barging. Coaching and giving feedback to the agent. Knowledge on QC tools and techniques ...

  • Looking for a candidate who has been served as a Quality Analyst. Maintaining the call quality on the floor Experience and Knowledge into call monitoring,call auditing,call barging. Coaching and giving feedback to the agent. Knowledge on QC tools and techniques ...

  • Looking for a candidate who has been served as a Quality Analyst. Maintaining the call quality on the floor Experience and Knowledge into call monitoring,call auditing,call barging. Coaching and giving feedback to the agent. Knowledge on QC tools and techniques ...

  • Current Requirement Designation: Quality Analyst Experience Require: 5 Months of calling experience in any International Campagin Skills Required Good Communication oral&Verbal Good Listening Skills Must have a graduation

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