with the team, and providing project status update reports Following specific guidelines/ SOPs related to work or reviewing existing guidelines/ SOPs, checking for completeness, and updating them as needed Performing quality assurance feedback as related to quality audits Adhering to compliance procedures Education BSc/ MSc from life sciences Experience 1-2 years of relevant experience Should be a ...
Job detail Type of Position : Permanent Experience : 3-7 Years Designation : Analyst Job location : Bangalore Job Description: Quality Analyst:- Candidates with strong process knowledge who are currently working as acting QAs can be considered. Experience: 3+ years (1+ year as a QA in US
Call quality, giving Feedback Need to do Quality checks of call center (Inbound / Outbound) Should be familiar with the audit sheet (Critical / non critical error) Required to compile audit results of the team in excel Should be QA on papers from last 1 year Should be from BPO Should know Quality tools Cause-and-effect diagram Check sheet, Control chart, Histogram, Pareto chart, Scatter diagram & Stratification ...
reviews Manage New Client Adoption or Periodic Review stream, to ensure that all requests are approved in accordance with regulatory requirements and the banks internal policies Manage exception ensuring that all SLAs defined with the Business on timeliness and quality are adhered Domain Skills Relevant
for management staff review.- Must be able to conduct audits for trainees during training and OJTREQUIREMENTS :Over 2 years of contact center customer care QA experience from an international contact center / process.Excellent oral, written and interpersonal communication skills. Exceptional listening
with the team, and providing project status update reports Following specific guidelines/ SOPs related to work or reviewing existing guidelines/ SOPs, checking for completeness, and updating them as needed Performing quality assurance feedback as related to quality audits Adhering to compliance procedures
across manufacturing sites and help them to achieve quality targets To maintain and publish SOP and Quality Specs in Sharepoint or similar database To coordinate and communicate new developments with sales and marketing team To conduct training programs on products To coordinate with manufacturing team
a. ALM (Rational Quality Manager - RQM tool) Strong customization expertise in IBM RQM Plugin extensions for Rational Quality Manager Customization of RQM Jazz Team Server overview and OSLC 2.0 Usage of IBM RQM for systems engineering Development of Java API scripts in eclipse for extending usage
of description): A Tax Analyst will be provided with the necessary initial training to equip them with the required knowledge. The knowledge they acquire in training will enable them to perform a detailed analysis of data provided by the client in the form of various financial statements and thus produce a tax
Experience or advanced experience with application pakaging and integration toolsets. Strong understanding of automation concepts and how they are effectively applied to large environments, including the ability to implement, manage, and track changes across large populations. Thorough technical knowledge
Graduates with good academic records Overall experience of atleast 1 + years in the Banking/Finance industry Effective communication skills to be able to manage relationships with clients virtually KYC background with a minimum of 1 years experience working in Client Onboarding team Experience
backup (1.) To maintain high login Efficiency (Availability) for customers (2.) To resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies (4.) To ensure positive customer
to properly onboard incoming new hires Ensure that hardware is properly assigned and updated into our management system Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment Work with external Suppliers to schedule repairs for damaged/malfunctioning
research and competitive analysis, package implementation, knowledge of multiple technologies and interactive design. Experience in Learning and/or Talent Management software solutions is highly preferred Expertise in one or more industries, organizational structures, business process design techniques
standards of customer service, with respects to both issues management and customer interactions to address reporting operational questions, concerns. Ensure communications are timely, accurate, and appropriate for the intended audiences. 2. Responsible for eBI (BA) Sales access permissions. Be a security
Job Title :SDET Location : Bangalore (Bagmane Tech Park) Note : Looking for local and immediate candidate (Do not share your resume with notice period more than 10 Days) Job Description : Role Responsibilities: - Need to define and develop a test automation framework using latest automation