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44 jobs found for Senior First Serve Communications Gurgaon

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  • Your role and responsibilities will primarily involve resolving client issues via phone calls, emails, and chats, and gathering client information. You will be responsible for attending inbound and outbound calls, serve as the first contact for clients, addressing issues via telephone, email Customer Support Associate Location: Gurgaon | Experience: 0 - 3 Years Key Skills: Voice, Voice Operations, Customer ...

  • Serve as the first point of contact for customers seeking technical assistance over the phone or email • Knowledge of Ticket Logging Tool like Service Desk and Easy Desk Help Desk • Perform remote troubleshooting through diagnostic techniques. • Determine the best solution based on the issue Good English Communication Skills required. Experience: 0 to 1 year required Graduation required ...

  • Serve as the first point of contact for customers seeking technical assistance over the phone or email • Knowledge of Ticket Logging Tool like Service Desk and Easy Desk Help Desk • Perform remote troubleshooting through diagnostic techniques. • Determine the best solution based on the issue Good English Communication Skills required. Experience: 0 to 1 year required Graduation required ...

  • . • Serve as the first point of contact for customers seeking technical assistance over the phone or email • Knowledge of Ticket Logging Tool like Service Desk and Easy Desk Help Desk • Perform remote troubleshooting through diagnostic techniques. • Determine the best solution based on the issue Good English Communication Skills required. Experience: 0 to 1 year required Graduation required ...

  • Experience Required- 2-5 yrs Primary Skills Required- 1- Candidate should have good communication skills both English ,Hindi & Regional language preferred 2- Strong selling and negotiation skills 3- Candidate should be open to work under pressure Secondary Skills Required- 1- Acquiring

  • Secondary Skills Required- 1.) Nice to have the concepts of Digital marketing. 2.) He should understand the project requirements independently or with minimum support and perform the task accordingly. 3.) Excellent interpersonal and communication skills, technically competent and result-oriented

  • Outbound travel sales calling process. Selling Air, Hotel, Reservation and Vacation Packages to customers. Handling Post Booking queries like seat assignment / baggage inquiries/ date change / cancellations. First Call Resolution. Min 6 months of work experience of international voice process (international BPO), knowledge of world map & geography will be an added advantage. Have prior experience in UK/US sales ...

  • Inbound travel calling process CS & Sales travel calls from UK/ US customers. Selling Air, Hotel, Reservation and Vacation Packages to customers. Handling Post Booking queries like seat assignment / baggage inquiries/ date change / cancellations. First Call Resolution. Min 6 months of work experience of international travel voice process (international BPO), knowledge of world map & geography will be required. Have ...

  • Inbound travel calling process CS & Sales travel calls from UK/ US customers. Selling Air, Hotel, Reservation and Vacation Packages to customers. Handling Post Booking queries like seat assignment / baggage inquiries/ date change / cancellations. First Call Resolution. Experience of international travel voice process of an international BPO, knowledge of world map & geography will be required. Have prior ...

  • Inbound travel calling process CS & Sales travel calls from UK/ US customers. Selling Air, Hotel, Reservation and Vacation Packages to customers. Handling Post Booking queries like seat assignment / baggage inquiries/ date change / cancellations. First Call Resolution. Experience of international travel voice process of an international BPO, knowledge of world map & geography will be required. Have prior ...

  • Inbound travel calling process CS & Sales travel calls from UK/ US customers. Selling Air, Hotel, Reservation and Vacation Packages to customers. Handling Post Booking queries like seat assignment / baggage inquiries/ date change / cancellations. First Call Resolution. Experience of international travel voice process of an international BPO, knowledge of world map & geography will be required. Have prior ...

  • Inbound travel calling process CS & Sales travel calls from UK/ US customers. Selling Air, Hotel, Reservation and Vacation Packages to customers. Handling Post Booking queries like seat assignment / baggage inquiries/ date change / cancellations. First Call Resolution. Experience of international travel voice process of an international BPO, knowledge of world map & geography will be required. Have prior ...

  • Inbound travel calling process CS & Sales travel calls from UK/ US customers. Selling Air, Hotel, Reservation and Vacation Packages to customers. Handling Post Booking queries like seat assignment / baggage inquiries/ date change / cancellations. First Call Resolution. Experience of international travel voice process of an international BPO, knowledge of world map & geography will be required. Have prior ...

  • 1. Voice profile handling Inbound CS & Sales Calls from US/UK customers. 2. Selling Air, Hotel, Car, Insurance and Vacation Packages to customers. 3. Handling Post Booking queries like seat assignment / baggage inquiries / date change / cancellations. 4. First Call Resolution. 1. Should be from Travel Background (Mandatory) 2. Should have good knowledge of GDS. (Amadeus / Sabre) 3. Excellent communication Skills 4. Should be ...

  • 1. Voice profile handling Inbound CS & Sales Calls from US/UK customers. 2. Selling Air, Hotel, Car, Insurance and Vacation Packages to customers. 3. Handling Post Booking queries like seat assignment / baggage inquiries / date change / cancellations. 4. First Call Resolution. 1. Should be from Travel Background (Mandatory) 2. Should have good knowledge of GDS. (Amadeus / Sabre) 3. Excellent communication Skills 4. Should be ...

  • 1. Voice profile handling Inbound CS & Sales Calls from US/UK customers. 2. Selling Air, Hotel, Car, Insurance and Vacation Packages to customers. 3. Handling Post Booking queries like seat assignment / baggage inquiries / date change / cancellations. 4. First Call Resolution 1. Should be from Travel Background (Mandatory) 2. Should have good knowledge of GDS. (Amadeus / Sabre) 3. Excellent communication Skills 4. Should be ...

  • Mobility, Business Analytics, Cloud Computing, MS Dynamics CRM, and Testing Center of Excellence. In addition to these, we have a great UX and Project Management teams that serve as a great value add to the customer. We at GSR believe in all-rounded career development for individuals and provide both

  • across regions. • Performs follow up on all incidents with customer to ensure customer satisfaction. • Gather requirements and provide first level technical assistance. • Documentation on the ticket logging tool. Excellent Communication Skill. Have Exp in Service Desk ...

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