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3405 jobs found for Senior Data Quality Analyst Jobs

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  • or daily production deployment Quality Assurance/Testing experience (as Automation tester) in an application environment testing user interfaces, back-end databases, and web service. Require experience in Automation testing

  • with development and resolution reporting is required. Knowledge of data checks will be an additional advantage ...

  • with development and resolution reporting is required. Knowledge of data checks will be an additional advantage ...

  • with development and resolution reporting is required. Knowledge of data checks will be an additional advantage ...

  • Responsible for preparing NPS Report Conduct NPS analysis Baseline: Analyse to understand the gap between SMS sent and NPS rating available Data Analysis: Analyse data for trends/ Understand process gaps/Identify area of distress Improvements: Undertake Process Improvement decision to improve

  • Quality Performance Dashboards Conduct weekly/Monthly Quality Review Meeting Provide effective feedback to the associates to minimize error percentage Assessment/Training/One-on-One review sessions should be conducted at regular Prepare details for the WOR with the team to facilitate client meetings Should be capable of working and communicating with people at all levels of an organization. Good ...

  • Quality Analyst

    GSS Infosoft Pvt ltd

    Secunderabad, Andhra Pradesh

    Quality Performance Dashboards Conduct weekly/Monthly Quality Review Meeting Provide effective feedback to the associates to minimize error percentage Assessment/Training/One-on-One review sessions should be conducted at regular Prepare details for the WOR with the team to facilitate client meetings Should be capable of working and communicating with people at all levels of an organization. Good ...

  • issues that hamper process promptly. Training Need Identification based on quality scores. Skills/Expertise: Should have at least 6 months/1 year of experience in a similar domain (Call Quality Analyst) in any BPO/KPO Process. Strong communication skills - effective verbal and written communication

  • Reduce learning curve & enhance process knowledge Analyse the data of the team aligned and make dashboards. Strengthen management processes/ framework to improve Quality delivery Conduct/ facilitate calibration sessions and reduce variance Drive process control and compliance Accurately capture SLA

  • Reduce learning curve & enhance process knowledge Analyse the data of the team aligned and make dashboards. Strengthen management processes/ framework to improve Quality delivery Conduct/ facilitate calibration sessions and reduce variance Drive process control and compliance Accurately capture SLA

  • Develop process flows depicting pain points in the business process Job role: Should be capable of working and communicating with people at all levels of an organization. Good understanding of entire AR process Prepare daily, weekly and monthly quality reports Prepare AR analysis reports Good experience

  • Develop process flows depicting pain points in the business process Job role: Should be capable of working and communicating with people at all levels of an organization. Good understanding of entire AR process Prepare daily, weekly and monthly quality reports Prepare AR analysis reports Good experience

  • Quality Analyst

    GSS Infosoft Pvt ltd

    Secunderabad, Andhra Pradesh

    Develop process flows depicting pain points in the business process Job role: Should be capable of working and communicating with people at all levels of an organization. Good understanding of entire AR process Prepare daily, weekly and monthly quality reports Prepare AR analysis reports Good experience

  • & accurate QA database. 7) Conduct feedback sessions with Agents. 8) Participate in design of call monitoring formats and quality standards. 9) Compile and track performance at team and individual level. 10) Provide feedback to call center team leaders and managers. 11) Prepare and analyze internal

  • & accurate QA database. 7) Conduct feedback sessions with Agents. 8) Participate in design of call monitoring formats and quality standards. 9) Compile and track performance at team and individual level. 10) Provide feedback to call center team leaders and managers. 11) Prepare and analyze internal

  • & accurate QA database. 7) Conduct feedback sessions with Agents. 8) Participate in design of call monitoring formats and quality standards. 9) Compile and track performance at team and individual level. 10) Provide feedback to call center team leaders and managers. 11) Prepare and analyze internal

  • & accurate QA database. 7) Conduct feedback sessions with Agents. 8) Participate in design of call monitoring formats and quality standards. 9) Compile and track performance at team and individual level. 10) Provide feedback to call center team leaders and managers. 11) Prepare and analyze internal

  • & accurate QA database. 7) Conduct feedback sessions with Agents. 8) Participate in design of call monitoring formats and quality standards. 9) Compile and track performance at team and individual level. 10) Provide feedback to call center team leaders and managers. 11) Prepare and analyze internal

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