Share best practices with the worldwide Customer Relationship for Co.as well as this teams vision & lead implementation & delivery of vision in India, responsible for area-wide profitable growth of services ops. lead mgmnt of AMC contract business
of service consumables and AMC on a weekly basis - Assess the EPT for the Region on a monthly basis for efficiency and accuracy in call handling by engineer. - Ensure minimum SLA missed by ensuring inventory is maintained for immediate TAT to the field at all times within 2 hrs of request. - Collection
updating on visits made, customer activity, sales, margins, new wins etc. - Control expenses and monitor budgets - Meet budget - Conduct market research. - Competitor and Customer analysis - Introduce Technologies to customers - To work closely with Customer Service/Finance to ensure customers who receive
operations budget for the region Variances against budget should be reported to Head-Operations on a periodic basis Accountable for overall control of branch operations and administration Coordinate with regional heads across functions to resolve critical issues and process improvements Customer Analyze
Develop and maintain various standard MIS for Secured Business Loan. Ensure various reports are being sent to stakeholders on monthly basis & at regular frequencies Appropriate Intervention to manage ground level risk effectively. Ensure adherence to RBI regulations on documentation and KYC compliance ...
lending (business loans and LAP) landscape in the region is required. Roles and Responsibilities: To develop business strategy for Micro and Small Enterprise Loans (Business Loans and LAP -SEP SENP) and implement the same To set and achieve business goals for Maharashtra (including Mumbai) and Gujarat
litigation filed against the bank and also to assist in litigation filed by the bank. Vetting written statements, counter statements, appeal memo and other documents to be filed before the Courts/Forums. To guide internal customers on notices received from any statutory authority, Police or any Court of law ...
portfolio of the Region with regular monitoring of Non-Starters/Early Delinquency/Cheque bouncing percentage keeping delinquencies under control thru constant interaction with collection -business team and simultaneously increasing business volumes for keeping the base intact. Holding branch review meetings
years or more management experience in a fast paced, rapidly changing operations environment. - Strong oral and written communication skills, as well as a strong technical and analytical aptitude, are required. A bachelor's degree, or higher, in operations, or a related field, is required. Preferred
· Problem solving Skills : Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assignedAbility to approach problems logically and rationally. Demonstrates conflict resolution, negotiation, and de-escalation skills .Demonstrates • Ability to use a desktop computer system, Familiarity with Windows ,Microsoft Office , Microsoft, Skype and other social ...
Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned Ability to approach problems logically and rationally Action oriented and self-disciplined Organized and detail-oriented Ability to quickly and effectively prioritize work
oriented person , but should be able to track MIS and do course corrections as required Ability to quote instances of having driven sales achievements and his/her active role in the same Should have thorough understanding of expectations from own role , Area Manager role , Sales manager Role and Sales