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  • The candidate will be responsible for all QA activities related to functional correctness, usability, performance and reliability of the products / websites. Candidates with strong analytical skills& experience in manual and automated QA can apply ...

  • * Monitoring calls * Feedback delivery for calls monitored * Act as a whistle blower in the process as applicable * Maintaining Weekly & Monthly audit reports * Conducting refresher sessions for operators

  • * Sound knowledge of clinical medicine and governance * Good understanding of the critical issues in delivery of quality care * Ability to review and redesign micro systems * Interpersonal skills * Communication skills * Problem solving skills Coordinate with medical staff & Medical Directors /COO of group facilities for conduct accreditation programs across the organization Sound experience in Quality ...

  • 1. To monitor calls and share feedback 2. Ensuring Zero compliance issues in terms of call quality 3. To conduct activities and plan strategy to bring improvement in the teams assigned 4. To start monitoring all teams and department of the organization to improve Quality 1. Candidate should be Graduate. 2. Minimum 1 year experience as Quality Analyst. 3. Candidate should have an experience in Quality ...

  • 1. To monitor calls and share feedback 2. Ensuring Zero compliance issues in terms of call quality 3. To conduct activities and plan strategy to bring improvement in the teams assigned 4. To start monitoring all teams and department of the organization to improve Quality 1. Candidate should be Graduate. 2. Minimum 1 year experience as Quality Analyst. 3. Candidate should have an experience in Quality ...

  • 1. To monitor calls and share feedback 2. Ensuring Zero compliance issues in terms of call quality 3. To conduct activities and plan strategy to bring improvement in the teams assigned 4. To start monitoring all teams and department of the organization to improve Quality 1. Candidate should be Graduate. 2. Minimum 1 year experience as Quality Analyst. 3. Candidate should have an experience in Quality ...

  • should have a good communication in english experienced in quality analyst in many knowledge immediate requirement interested candidates can apply

  • 1. To monitor calls and share feedback 2. Ensuring Zero compliance issues in terms of call quality 3. To conduct activities and plan strategy to bring improvement in the teams assigned 4. To start monitoring all teams and department of the organization to improve Quality 1. Candidate should be Graduate. 2. Minimum 1 year of experience as Quality Analyst. 3. Candidate should have an experience in call ...

  • Quality Performance Dashboards Conduct weekly/Monthly Quality Review Meeting Provide effective feedback to the associates to minimize error percentage Assessment/Training/One-on-One review sessions should be conducted at regular Prepare details for the WOR with the team to facilitate client meetings Should be capable of working and communicating with people at all levels of an organization. Good ...

  • Quality Performance Dashboards Conduct weekly/Monthly Quality Review Meeting Provide effective feedback to the associates to minimize error percentage Assessment/Training/One-on-One review sessions should be conducted at regular Prepare details for the WOR with the team to facilitate client meetings Should be capable of working and communicating with people at all levels of an organization. Good ...

  • Quality Performance Dashboards Conduct weekly/Monthly Quality Review Meeting Provide effective feedback to the associates to minimize error percentage Assessment/Training/One-on-One review sessions should be conducted at regular Prepare details for the WOR with the team to facilitate client meetings Should be capable of working and communicating with people at all levels of an organization. Good ...

  • The candidates will have to head the quality analyst department of a bpo industry.The candidates currently should be working at GM/VP level.They have handle a team,quality audit,Screen calls of resources to gauge service quality and adherence to organizational policy,Adhere to QA guidelines &

  • Should Have good Experience In call Auditing/Monitoring in Customer Support of Agents. Should have must 1 Year of experience as Quality Analyst. (BPO/KPO Preferable) Should know Knowledge Of All Quality tools. Good Communication Skills ...

  • Should Have good Experience In call Auditing/Monitoring in Customer Support of Agents. Should have must 1 Year of experience as Quality Analyst. (BPO/KPO Preferable) Should know Knowledge Of All Quality tools. Good Communication Skills ...

  • Should Have good Experience In call Auditing/Monitoring in Customer Support of Agents. Should have must 1 Year of experience as Quality Analyst. (BPO/KPO Preferable) Should know Knowledge Of All Quality tools. Good Communication Skills ...

  • Graduate in any discipline . 3 - 4 years of work experience in Content Management domain . Quality Analyst who has done quality check for website using HTML, Dreamweaver, Java Script, Frontpage, MS Office, Web Expressions, CMS. Hands on experience in Web site/portal management and maintenance ...

  • Quality Analyst - 4-5L per annum Mandatory experience â€" 1. Should be from US healthcare background 2. Should be well-versed about customer service department and also inbound call center. 3. Should have an experience monitoring calls for Payer side process ...

  • Quality Analyst - 4-5L per annum Mandatory experience â€" 1. Should be from US healthcare background 2. Should be well-versed about customer service department and also inbound call center. 3. Should have an experience monitoring calls for Payer side process ...

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